- Comcast (Plymouth, MA)
- …fast-forward your career at Comcast. Job Summary Responsible for providing strategic account management and financial sales leadership for an assigned portfolio of ... existing mid-market customers. Develop and manage overall account strategies for specific named account customers, including identification of incremental… more
- MCKESSON (Irving, TX)
- …service support to the assigned customer accounts. As the MID business owner, the Account Manager works with the customer to understand their strategic vision ... to ensure those business objectives are achieved. The MID Account Manager acts as key triage point...levels within the practice organization. Assists practices with issue escalation and resolution. Financial and Business Acumen Monitors and… more
- MCKESSON (Columbus, OH)
- …want to be part of tomorrow's health today, we want to hear from you. The Account Manager (AM) is primary point of contact for external clients after the sale. ... The successful Account Manager will demonstrate the ability to...or want to cancel existing services Serve as an escalation point for the Customer Support Call Center (NC,TX)… more
- Reed Smith LLP (Los Angeles, CA)
- …unresolved problems to the appropriate analyst, programmer, supervisor, or manager as needed. Assist with information gathering, documentation, and communication ... and support processes. Contribute to special projects as requested by the Regional Manager , Regional Senior Manager of Assistant Director of Global IT… more
- Reed Smith LLP (Pittsburgh, PA)
- …reports based on specifications defined by the Business Applications Development Manager , Assistant Director of Business Applications, Director of Applications, PMO ... units Chiefs/Managers/Coordinators. Work closely with the Business Applications Development Manager to define and document technical specifications of solutions in… more
- Unknown (Austin, TX)
- …must have a minimum of 10 years' experience in customer success, customer success, or account management, with at least 5 years in a senior leadership role. A strong ... to have a deep understanding of SaaS onboarding, adoption, and escalation management, and experience in managing both enterprise-level clients and high-net-worth… more
- Unknown (Denver, CO)
- …systems and workflows, establishing clear metrics and processes, and acting as an escalation point for customer issues. Hiring Manager Title CEO Travel Percent ... with a deep understanding of SaaS metrics, and skilled in driving account growth and expansion. Core skills include being revenue-driven, generating energy, creating… more
- Reed Smith LLP (Pittsburgh, PA)
- …growing portfolio of AI-enabled products. Reporting to the Senior AI Product Manager , this role supports adoption and enablement efforts through frontline user ... including the ability to investigate user-reported issues and identify patterns or escalation needs. Strong collaboration skills, with the ability to work across… more
- Reed Smith LLP (Pittsburgh, PA)
- …for our communities. Position Summary Under the supervision of the Security Manager , the Security Engineer - Infrastructure is responsible for supporting the ... other solutions to strengthen the firm's security posture. Serve as a primary escalation point for security incidents and audits, leading or assisting in the… more
- ServiceNow, Inc. (Orlando, FL)
- …**What you get to do in this role:** ServiceNow is currently seeking a Senior Account Escalation Manager to manage customer accounts requiring an enhanced ... personalized service during an account -level escalation . The Account Escalation Manager establishes a trusted short-term advisor relationship that… more
