- TEG Federal Credit Union (Wappingers Falls, NY)
- …promote growth for our members and community. We're seeking a results-driven, accountability-minded Account and Loan Representative to empower our members to ... achieve financial success at our Solutions Center ( call center) in Wappingers Falls . If you're energized...excellence, this is your opportunity. Your Role: As an Account and Loan Representative , you'll… more
- Chartway Federal Credit Union (Virginia Beach, VA)
- Job Title: Financial Solutions Representative I Job Type: Full-Time Location: Virginia Beach, VA All of us at Chartway stand united in our strong culture of ... commitment strengthens our credit union family and communities. A Financial Solutions Representative I reports to the Member Solutions Center Service Manager and is… more
- Berkshire Bank (Pittsfield, MA)
- …and external customers. Ensures excellent customer service by responding to general account inquiries, deposit and loan rate requests, information about products ... Division: Retail Banking Department: Call Center Reports to: Call Center...of a full-service, omni-channel contact center which may include account opening, loan applications, loan … more
- Broadview FCU (Albany, NY)
- … call resolution and limited escalation by leveraging departmental tools and taking call types such as online banking, loan inquiries, stop payments, debit ... the week. Summary of Role : In the role of Member Service Representative (MSR), this individual will deliver consultative service and assistance to credit union… more
- Insight Global (Greensburg, IN)
- Job Description An employer in the Greensburg, IN area is seeking Call Center Representatives to join their team. These employees will be joining their Client First ... Inquires may be received via telephone calls delivered through call routing technology or through digital channels such as...Resolve customer inquiries or issues with respect to any loan product offered by the banking company - Resolve… more
- Olean Area Federal Credit Union (Clyde, NY)
- …members with troubleshooting digital banking and ITM-related issues. + Process routine account maintenance, loan payments, and transfers while ensuring accuracy ... Federal Credit Union POSITION DESCRIPTION Position Title: Digital Support Representative Department: Member Service Classification: Hourly, Non-Exempt REPORTING RELATIONSHIPS:… more
- Advancial (Houston, TX)
- …by performing the following duties: handles member's daily credit union needs, provides account information, responds to loan questions, and refer loan ... 60-70 telephone calls daily (subject to change dependent on call volume), and process daily transactions (or services) for...and services to enable effective cross-selling, especially our checking account , and loan products. Also, be familiar… more
- Robert Half Office Team (Phoenix, AZ)
- …and projects as needed. * Collaborate closely with internal teams, including Loan Administration and Default Servicing, to address account discrepancies and ... Description We are looking for a dedicated and experienced Senior Customer Service Representative to join our team in Phoenix, Arizona. In this role, you will play a… more
- TEKsystems (Troy, MI)
- Overview The Mortgage Customer Service Representative handles inbound calls related to mortgage servicing, assisting borrowers, lenders, and financial institutions ... with payment processing, escrow, and account inquiries. The role requires multitasking across systems, accurate...approximately 35-45 inbound calls daily, averaging 11-14 minutes per call + Respond to mortgage servicing inquiries related to… more
- United States Senate Federal Credit Union (Staunton, VA)
- …members in identifying account issues and provides resolution. Works with the Call Center Team to achieve and exceed prescribed sales and service goals. Major ... procedures, provides quality service to all members via the call center channel with a positive and helpful demeanor....Processes member electronic transaction requests such as share to loan payment transfers, check orders, etc. Responds to member… more