- Cognizant (Minneapolis, MN)
- ** Amazon Connect and Salesforce Integration Developer** We are seeking an ** Amazon Connect and Salesforce Integration Developer** to join ... demonstrated track record of hands-on configuration of Service Cloud Voice and Amazon Connect . Comfortable establishing credibility with key customer decision… more
- Amazon (Herndon, VA)
- …with leading contact center technology platforms and applications, such as Amazon Connect , Avaya, Cisco, Genesys, NICE InContact, Salesforce , etc. - 1+ years ... successful integration of contact center platforms (eg, Genesys, Amazon Connect , Five9) Preferred Qualifications - AWS experience preferred, with proficiency… more
- Insight Global (Windsor Mill, MD)
- …leading contact center technology platforms and applications, such as Amazon Connect , Avaya, Cisco, Genesys, NICE InContact, Salesforce , etc 1+ years ... successful integration of contact center platforms (eg, Genesys, Amazon Connect , Five9) Experience with automation and scripting (eg, Terraform, Python)… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …of Salesforce platform solution, as well as integration design. Potential integration points include Amazon Connect and other 3rd party tools. * ... ** Salesforce Architect** **Category:** Architecture **Main location:** United States,.... **Position Description:** CGI Federal is looking for a Salesforce Architect with proven experience who can be part… more
- DISH Network (Englewood, CO)
- …Lambda** , ** Amazon Lex** , ** Amazon Polly** , and ** Amazon CloudWatch** to customize AWS Connect solutions and implement automation, AI-powered ... and experience with serverless architectures and AWS Lambda for backend logic. + **AWS Connect & Integration :** In-depth knowledge of **AWS Connect ** and its… more
- Sunrun (CA)
- …for voice and chat interactions. + Lead and support the integration of Amazon Connect with Salesforce Service Cloud Voice, ensuring data synchronization, ... flow development and AWS service integration . + Strong experience integrating Amazon Connect with Salesforce Service Cloud Voice, including: + Setup and… more
- OneMain Financial (Baltimore, MD)
- …the design, deployment, and configuration of CCaaS platforms (eg, Genesys, Nice, Five9, Amazon Connect , or other cloud-based solutions) with Avaya PBX. + Provide ... Contact Center and Telephony team and lead the deployment, integration , and maintenance of our CCaaS (Contact Center as...etc.). + Expertise in CCaaS platforms such as Genesys, Amazon Connect , Five9, Twilio, or similar. +… more
- Cognizant (Irving, TX)
- …CES 2.0 with third-party contact center platforms (eg, Genesys Cloud, Amazon Connect , Cisco UCCE), CRMs (eg, Salesforce , Zendesk), and knowledge bases. + ... Language APIs. + Experience integrating with platforms such as Genesys, Five9, Twilio Flex, Amazon Connect , or NICE CXone. + Proficiency in cloud services (GCP… more
- Windstream Communications (Boston, MA)
- …similar LLM frameworks + Experience building chat/voice bots in **Copilot Studio, Botpress, Salesforce Agentforce, Amazon Q** , or **ChatGPT** + Knowledge of ... enterprises. The Windstream team provides innovative software and network solutions to connect people and empower business in a world of infinite possibilities! **… more
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