- NBC Universal (New York, NY)
- …sports and entertainment content. The spin-off is expected to be completed during 2025. The TechLine Analyst role is an exciting opportunity to be a part of the ... to ensure that customer satisfaction targets are both maintained and exceeded. The TechLine Analyst role is a technical role requiring knowledge of the core NBCU… more
- Kelly Services (Franklin, TN)
- …customer resolution processes. + Collaborate with internal departments (Training, IS, Techline , NESNA, Campaigns, AP, VCS Ops) to enhance overall customer ... experience. + Set standards for vendors to retain existing NNA/NCI customers through effective goodwill expenditures. + Analyze and distribute data reflecting current vendor agent performance levels and implement corrective action plans as necessary. + Ensure… more