- RKON (Chicago, IL)
- Analyst ( Tier 1), End User Engineering About us: RKON is an ISO27001 and AICPA SOC 2 Type II certified company that specializes in providing IT migration ... deliver to our customers. About the position: We are pursuing IT Help Desk ( Analyst , End User Engineering) professionals who are looking to build and elevate… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA ....smallest possible impact on the business activity of the organization's end user (s). + Provides tier 1 ... IT Operations Support, Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA...+ Provide local and remote Technical Support Services for end user support on the multiple networks… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team! As a Tier 1 Helpdesk Analyst , you will be the ... requests, resolutions, and common issues for future reference. + User Training: Provide guidance to end -users on...self-reliant. + Escalation: Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams,… more
- Robert Half Technology (Minneapolis, MN)
- Description We're looking for a skilled and customer-focused IT End User Support Analyst II to join our internal tech support team. In this role, you'll be ... to employees across various locations, ensuring smooth operation of end - user technology. You'll handle escalated issues, offer...as a subject matter expert and escalation point for tier 1 support staff, assisting with more complex technical… more
- Robert Half Technology (Nashville, TN)
- Description Job Description: Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team! As a Tier 2 ... and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support...timely and efficient manner while maintaining high levels of end - user satisfaction. + User Training:… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team! As a Tier 3 Helpdesk Analyst , you ... of escalated support tickets, ensuring prompt resolution and maintaining end - user satisfaction. + Technical Leadership: Provide expert...+ Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts,… more
- General Dynamics Information Technology (Quantico, VA)
- …Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** Security+, CE - ... Description:** Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A career...and ensure database is up-to-date + Consult with the user community to resolve technical problems and answer queries… more
- General Dynamics Information Technology (Quantico, VA)
- …Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** Security+, CE - ... Description:** Transform technology into opportunity as a **Help Desk Analyst Tier II** with GDIT. A career...and resolves service request/problem incidents + Consult with the user community to resolve technical problems and answer queries… more
- City of New York (New York, NY)
- …Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction ... issues efficiently keeping customer satisfaction high. Deliver, setup, and configure end - user desktop & laptop computer hardware, software, Printers, Cell… more
- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... to technical issues. Your ability to translate complex technical language into user -friendly terms will be key in providing exceptional service. The ideal candidate… more
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