- BeOne Medicines (Emeryville, CA)
- …team is seeking an experienced and strategic technical leader to serve as both the ITSM Lead and Architect, acting as the primary owner of our ServiceNow ... The ideal candidate will demonstrate strong leadership, a deep understanding of ITSM and ITIL best practices, and the ability to drive technology-enabled… more
- Bristol Myers Squibb (Princeton, NJ)
- …personal lives. Read more: careers.bms.com/working-with-us . **Position Summary:** The Associate Director , Digital Capability Management, Storage Integration and ... partner (HCL). **Core Responsibilities:** **1. Data Product Architecture and Delivery** + Lead a team of data quality professionals focused on enhancing reliability,… more
- DriveTime (Tempe, AZ)
- …and engaging other teams and business areas as needed. **In Long, the Assistant Director , Enterprise Service Desk will** + Lead the Service Desk Team: Partner ... But What's the Job?** In short, As an Assistant Director of IT, you will be responsible for providing...operations. Implement best practices aligned with IT Service Management ( ITSM ) frameworks such as ITIL, driving continuous improvement and… more
- University Of Vermont (Burlington, VT)
- …conference rooms, labs, and other academic and administrative environments. The Director will lead five operational teams: Classroom Technology Services, ... Position Details Advertising/Posting Title Director , ETS Client Services Posting Summary This leadership position within Enterprise Technology Services ( ETS )… more
- Burlington (Edgewater Park, NJ)
- …Ensure seamless coordination between on-site and remote teams during critical periods. + Lead , mentor, and manage the IT Service Desk team to provide 24/7 IT ... metrics, trends, and improvement areas. + Work with the Director of IT Service Management to define and enhance... of IT Service Management to define and enhance ITSM best practices, processes, and governance frameworks. + Promote… more
- Binghamton University (Binghamton, NY)
- …Posted On: Mon Apr 28 2025 Job Description: Budget Title: Lead Programmer/Analyst (SL-3) Salary: Commensurate with experience Binghamton University Information ... The Help Desk Support Analyst reports to the Assistant Director of Client Support Services, works directly with other...the nature and resolution of all calls in TeamDynamix ITSM software + Resolve client problems during the first… more