• BPO Performance Manager

    Sage (Beaverton, OR)
    BPO Performance Manager Job Description: As our BPO Performance Manager , you will be responsible for ensuring that our Business Process ... Coaching, WFM, CS Operations, and IT). * Conduct regular performance reviews with BPO partners to assess...reduce contact volume. * Liaise with the Global Vendor Manager on any changes or issues relating to the… more
    Sage (10/10/25)
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  • Group Manager , BPO Center…

    Intuit (Mountain View, CA)
    …and knowledge to effectively sell Intuit products and services. + Partner with BPO Performance Leads and Sales Enablement to develop clear seller enablement ... **Overview** We are seeking a highly strategic and results-oriented Manager , BPO Center of Excellence (CoE) to establish and lead the centralized management of… more
    Intuit (10/03/25)
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  • BPO Delivery & Governance Manager

    Microsoft Corporation (Redmond, WA)
    …process excellence and innovation? The **Outsourced Services Delivery & Governance Manager ** within Finance Operations is a strategic leader responsible for driving ... and governance across Microsoft's End Customer Investment Funds (ECIF) Operations BPO and Microsoft's Contingent Staffing BPO (Contractor Services Program).… more
    Microsoft Corporation (10/09/25)
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  • Delivery Project Executive - Procurement…

    IBM (New York, NY)
    …Executive is the primary client interface for the delivery of our Procurement BPO services to IBM's external clients. In addition, the Delivery Project Executive ... will be leading our teams in the delivery of BPO Procurement Services to our external clients across all...resolution, etc. . Drive the responsibilities of the Sourcing Manager (SM) role where required, providing guidance and oversight… more
    IBM (09/16/25)
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  • Service Delivery Director - BPO Services

    Capgemini (Nashville, TN)
    …He/she reports in these aspects to the local or remote Engagement Director/ Manager . In case of remote reporting relationship, he/she maintains a local reporting ... etc. **Your role** + meeting all service level agreements (SLAs), + key performance indicators (KPIs), + cost budgets + contracted service + quality improvements +… more
    Capgemini (09/13/25)
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  • BPO District Manager

    ADP (Atlanta, GA)
    …but not limited to, qualifications, experience, ability, availability, cooperation, and job performance . **Ethics at ADP:** ADP has a long, proud history of ... conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.… more
    ADP (10/08/25)
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  • BPO District Manager

    ADP (Indianapolis, IN)
    …but not limited to, qualifications, experience, ability, availability, cooperation, and job performance . **Ethics at ADP:** ADP has a long, proud history of ... conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.… more
    ADP (09/20/25)
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  • Manager , Customer Experience…

    Entergy (Little Rock, AR)
    …and expectations. + Develops remediation plans in coordination with vendors, Service Assurance, BPO , and other necessary parties to resolve performance gaps in ... SUMMARY/PURPOSE:** Provide local management, oversight, and leadership of a BPO (business process outsourcer), including site management. The vendor-operated contact… more
    Entergy (10/08/25)
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  • Senior Operations Manager

    Mass Markets (AL)
    …trusted partner in the industry. We are seeking an experienced and results-driven Senior Operations Manager to join our dynamic BPO team. This role is pivotal in ... POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our… more
    Mass Markets (09/11/25)
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  • Contact Center Manager

    Mass Markets (Wichita, KS)
    …Contact Center Manager to oversee the daily operations of our BPO contact center. This leadership role is responsible for ensuring service excellence, ... POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to...a strong leader with a passion for people and performance , we'd love to hear from you. To be… more
    Mass Markets (09/03/25)
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