• Service VP

    Canon USA & Affiliates (Itasca, IL)
    …for technicians, ensure Oracle processes are understood and utilized. Helps Regional & Branch Service or Field Service Manager set up management practices that ... predictable. - Conducts Quarterly Service Operation Reviews with each Regional Branch & Service Operations team. - Works with the Service Analyst to monitor… more
    Canon USA & Affiliates (07/02/25)
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  • Part Time/Remote - Customer Communication Dispatch…

    Canon USA & Affiliates (Itasca, IL)
    …Monitor and follow up on response times for all branches. - Monitors all X branch boxes and scheduling them accordingly. - Monitors calls in jeopardy of missing SLA ... and reaching out to the on call manager . - Monitors tech's non- scheduled box a minimum...escalations. - Ability to fulfill customer expectations while monitoring operations and workflow in a timely manner. - Ability… more
    Canon USA & Affiliates (06/17/25)
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