- Wells Fargo (West Des Moines, IA)
- …Business Systems Consultant ( Business Analyst )** to support our existing ** Contact Center Technology Applications** and assist in the ** Contact ... and technology teams **Required Qualifications:** + 5+ years of business analyst or product management experience +...3+ years of financial industry experience. + Experience with Contact Center applications such as IVR, routing,… more
- Stanford Health Care (Newark, CA)
- …is seeking a seasoned Business Reporting Analyst - CCaaS to join our Enterprise Contact Center team. The Reporting Analyst for Contact Center ... a Stanford Health Care job.** **A Brief Overview** The Business Reporting Analyst is a senior position...other business intelligence tools* Prior healthcare or contact center experience a plus **Required Knowledge,… more
- Central Hudson Gas & Electric Corporation (Poughkeepsie, NY)
- …**What is a Business Analyst - Workforce?** The Business Analyst - Workforce is responsible for analyzing Contact Center workforce data, ... strategies with business goals. **What does a Business Analyst - Workforce do?** + Collects, analyzes,...environment. + Valid driver's license **Preferred:** + Experience in contact center or service operations. + Experience… more
- Stanford Health Care (Newark, CA)
- …You will use a strong understanding of system integrations, particularly in contact center and omnichannel environments, to map current and future-state ... Day - 08 Hour (United States of America) The Business Systems Analyst for ECC Project Management...solver with excellent organization and prioritization skills; experience with Contact Center as a Service is a… more
- Lowe's (Mooresville, NC)
- …and contributing to groundbreaking solutions. **Your Impact** The Senior Contact Center Business Intelligence Analyst is primarily responsible for ... results and identifying insights for decision-making. The Senior CC Business Intelligence Analyst may also assist other...large data sets + 2 Years Experience working with Contact Center practices, systems, and tools +… more
- Stanford Health Care (Newark, CA)
- …Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team. The ideal candidate will possess a strong understanding of ... CCaaS ( Contact Center as a Service) solutions, Contact Center , and Telephony technologies, as well as business analysis methodologies. This role will… more
- Hackensack Meridian Health (Edison, NJ)
- …related field or equivalent work experience. + Minimum of 1 year of experience in a contact center environment OR a current active Patient Access Center team ... positive change. As a **Workforce Management (WFM) Real Time Analyst ** , you will utilize workforce management tools and...level of service to patients within the Patient Access Center (PAC) environment. Responsible for real time monitoring of… more
- VentureTech Solutions (Plantation, FL)
- Call Center Operations Analyst Role Summary The Call Center Operations Analyst is responsible for transforming operational data into clear, actionable ... the corporate office located in Plantation, FL. Remote is not available. Call Center Operations Analyst Key Responsibilities 1. Performance Analytics & KPI… more
- Newegg Inc. (Diamond Bar, CA)
- …strategic planning. + Ensure all reporting aligns with established KPIs, SLAs, and business goals across global contact center operations. Systems ... Data Analysis & Reporting + Extract, analyze, and interpret large data sets from contact center platforms (eg, Genesys Cloud, Amazon Connect, CRM, WFM) to track… more
- MyFlorida (Tallahassee, FL)
- GOVERNMENT ANALYST II (WORKING TITLE: SOLUTION CENTER ANALYST ) - 43004604 Date: Dec 3, 2025 The State Personnel System is an E-Verify employer. For more ... Financial Services Working Title: GOVERNMENT ANALYST II (WORKING TITLE: SOLUTION CENTER ANALYST ) - 43004604 Pay Plan: Career Service Position Number:… more