• Staff Business Systems Analyst…

    Intuit (San Diego, CA)
    …who deliver advice and support to customers. Join Intuit as a Staff Business Systems Analyst in Customer Success Modern Operations. Intuit's Customer Success ... professional workforce. We are seeking an experienced, strategic, and collaborative Staff Business Systems Analyst to support a two-sided professional network at… more
    Intuit (08/23/25)
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  • Business Reporting Analyst - CCaaS…

    Stanford Health Care (Newark, CA)
    …is seeking a seasoned Business Reporting Analyst - CCaaS to join our Enterprise Contact Center team. The Reporting Analyst for Contact Center ... a Stanford Health Care job.** **A Brief Overview** The Business Reporting Analyst is a senior position...other business intelligence tools* Prior healthcare or contact center experience a plus **Required Knowledge,… more
    Stanford Health Care (09/16/25)
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  • Business Systems Analyst - Project…

    Stanford Health Care (Newark, CA)
    …You will use a strong understanding of system integrations, particularly in contact center and omnichannel environments, to map current and future-state ... Day - 08 Hour (United States of America) The Business Systems Analyst for ECC Project Management...solver with excellent organization and prioritization skills; experience with Contact Center as a Service is a… more
    Stanford Health Care (10/02/25)
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  • Contact Center Analyst

    CalSTRS (Sacramento, CA)
    Job Posting: Contact Center Analyst State Teachers' Retirement System JC-492695 - Contact Center Analyst STAFF SERVICES ANALYST $3,861.00 - ... Contact Center Team as a Contact Center Analyst . Customer Service...approach including in-office and remote work solutions based on business needs. All staff of CalSTRS are employees of… more
    CalSTRS (09/22/25)
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  • Contact Center Operations…

    Citigroup (Irving, TX)
    …Management Analyst is a seasoned professional role operating within the Contact Center Operations team within our Operations Technology group in Citi. ... **Qualifications:** + 5+ years experience in an Application Support, Business Analyst , or TPM role. + Provide...TPM role. + Provide primary operational support for critical contact center applications, including live chat, chatbot… more
    Citigroup (10/02/25)
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  • Telephony Analyst - CCaaS ( Contact…

    Stanford Health Care (Newark, CA)
    …Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team. The ideal candidate will possess a strong understanding of ... CCaaS ( Contact Center as a Service) solutions, Contact Center , and Telephony technologies, as well as business analysis methodologies. This role will… more
    Stanford Health Care (07/29/25)
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  • Contact Center Real Time…

    Hackensack Meridian Health (Edison, NJ)
    …related field or equivalent work experience. + Minimum of 1 year of experience in a contact center environment OR a current active Patient Access Center team ... positive change. As a **Workforce Management (WFM) Real Time Analyst ** , you will utilize workforce management tools and...level of service to patients within the Patient Access Center (PAC) environment. Responsible for real time monitoring of… more
    Hackensack Meridian Health (09/06/25)
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  • Workforce Management Forecast Analyst…

    AbbVie (North Chicago, IL)
    …Tok (https://www.tiktok.com/@abbvie) . Job Description Position will be responsible for contact center forecasting, productivity reporting and analytics and will ... act as a consultant to contact center leadership, providing complex information with...allocation to ensure forecasting, staffing, and scheduling plans meet business goals and objectives. + Effectively administer the workforce… more
    AbbVie (09/09/25)
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  • Cloud Contact Center Analyst

    Leidos (Baltimore, MD)
    **Description** Leidos is seeking a **Cloud Contact Center Support Specialist** to be part of the mission solution and help lead SSA's Digital Modernization ... is crucial in ensuring the smooth operation of cloud-based contact center services, driving both agent performance...Mission, Vision, and Values guide the way we do business . Every position we take is more rewarding when… more
    Leidos (08/10/25)
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  • EPIC Analyst II

    Albany Medical Center (Albany, NY)
    …Day (United States of America) Salary Range: $71,612.39 - $110,999.20 The Epic Analyst is responsible for building, maintaining and modifying Epic and other third ... and assess available technologies to create development specifications. The Epic Analyst evaluates the internal technical needs of the organization and recommends… more
    Albany Medical Center (07/18/25)
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