- Katmai (Orlando, FL)
- …delivery, technical issue triage, release-related communication support, and contribution to knowledgebase documentation. + Work closely with the Operations ... related to help desk volume and response time. + Participate in knowledgebase documentation lifecycle by drafting support articles, ticket resolution templates, and… more
- University of Colorado (Boulder, CO)
- **IT Client Technical Support Analyst ** **Requisition Number:** 64170 **Location:** Boulder Colorado **Employment Type:** University Staff **Schedule:** Full Time ... Posted:** **Job Summary** The Leeds Technology Services IT Client Technical Support Analyst is responsible for software application support and hardware support for… more
- TEKsystems (New York, NY)
- … transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a ... Description The Service Desk Analyst is responsible for providing telephone and in-person...* Make suggestions for departmental technical procedures and troubleshooting knowledgebase * Troubleshoot with vendor support to resolve technical… more
- City of New York (New York, NY)
- …an Associate Staff Analyst , to function as a Deputy Human Resources Business Partner (HRBP), who will: - Initiate and complete online Personnel Action Request ... Description APPLICANTS MUST BE PERMANENT IN THE ASSOCIATE STAFF ANALYST CIVIL SERVICE TITLE The Department of Social Services...resource issues and concerns. - Acquire and maintain a knowledgebase for all HR disciplines; keep abreast of all… more
- UPMC (Pittsburgh, PA)
- …about these changes and providing support to staff when needed. + Perform a business analyst function to evaluate marketing software and platforms that fill the ... ticketing systems. + Document processes and maintain platform information in the Marketing Knowledgebase as the primary contact in Marketing Operations for all… more