- UGI Corporation (King Of Prussia, PA)
- CES CRM Data Analyst Location: King Of...pricing, and customer master. + Work closely with CRM Manager to coordinate work assignments for ... data quality through reporting as outlined by the CRM Manager to ensure there is consistency...works. Nearest Major Market:Philadelphia Job Segment: Data Analyst , Substance Abuse, Behavioral Health, CRM , Compliance,… more
- Newegg Inc. (Diamond Bar, CA)
- …ASA, AHT, SLA compliance, and agent utilization. + Analyze reason-for-contact trends and customer survey results (CSAT, NPS, CES ) to identify recurring issues, ... Management , and Business Intelligence to enhance forecasting accuracy, data quality, and operational visibility. + Lead and support process-improvement… more
- AltaGas (Springfield, VA)
- **Job Description** **Position Summary** The Customer Experience Analyst reports to the Manager , Customer Experience and will support the utility's ... * Analyze structured and unstructured feedback (survey verbatims, call transcripts, behavioral data , customer interviews) to identify patterns, trends, and root… more