- DuPont (Wilmington, DE)
- …protect valuable assets, and promote sustainability across various sectors. The ** CRM & AI Business Process Owner** will play a critical role in driving ... tracking, and opportunity management . + Ensure that AI functionality is being updated addressing business ...of experience using SFDC CRM ** to enhance business processes. Commercial process experience is essential.… more
- ServiceNow, Inc. (Atlanta, GA)
- …Oracle CX, or SAP CX (valued as complementary). + Strong understanding of CRM business processes: lead-to-cash, service management , CPQ/CLM, field service. ... implement workflows across lead-to-cash, CPQ/CLM, order management , customer service, field service, and AI agent...CPQ/CLM modules, AI agents). + Partners with Business Process Consultants to ensure technical alignment… more
- ServiceNow, Inc. (Atlanta, GA)
- …world work better for everyone. About the Role We are seeking a Business Process Consultant (BPC) to join the NowNext CRM Execution Team. As the process ... end-to-end workflows across sales, CPQ/CLM, order management , customer service, field service, and AI -driven use...& Experience Required + 5+ years of consulting or business process analysis experience in CRM… more
- Capgemini (Chicago, IL)
- …include CRM strategy development, system configuration advisory, and business process optimization across commercial, medical, and field force ... transformation projects independently + Contribute to the development and execution of AI Driven CRM strategies that leverage analytics, predictive modeling, and… more
- ServiceNow, Inc. (Chicago, IL)
- … & SaaS Expertise: Deep understanding of CRM processes (case management , sales/service workflows, customer engagement). Familiarity with SaaS delivery models ... CRM solutions on the ServiceNow platform. The Sr. Manager will play a critical role in enabling ...System Administrator + Certified Implementation Specialist - Customer Service Management + Ability to travel… more
- Publicis Groupe (New York, NY)
- …execution. + Create CRM strategies that sit at the intersection of Customer Engagement, Business , Technology, Big Data, and Content to strengthen customer ... _Strategic CRM Program Development & Execution_ + Define the strategic vision, business goals, and success metrics for enterprise CRM programs to drive… more
- ServiceNow, Inc. (Addison, TX)
- …them to see the value of their ServiceNow investment. **The Role** The **Principal Business Process Consultant, CRM and Industry Workflows** is the ... workshops + Owning support of key customer process owners/Subject Matter Experts (SMEs) to obtain business...days):** + ServiceNow Certified System Administrator + Customer Service Management (CSM) Implementor + Field… more
- BP Americas, Inc. (Chicago, IL)
- …customer obsession-ensuring CRM becomes a growth engine for both the business and the customer ! **Key Responsibilities:** + Lead the definition and ... & Products **Job Family Group:** Marketing Group **Job Description:** **About the Role:** As a CRM Manager for US you will have the opportunity to lead CRM… more
- JPMorgan Chase (New York, NY)
- Are you a driven and experienced Technical Product Manager with a passion for CRM and the Markets business ? We are seeking a leader at the Executive Director ... values diversity and inclusion, while having the opportunity to shape the future of CRM platforms within the Markets business . **Job Summary:** As an Executive… more
- MongoDB (NY)
- …and efficiency gains across our entire business . **Responsibilities:** As the Senior Product Manager of CRM TechOps at MongoDB, you will play a pivotal role ... like Samsung and Toyota, trust MongoDB to build next-generation, AI -powered applications. **About the Role:** The CRM ...Management Territory planning, Account Planning and building based business models To drive the personal growth and … more