• Sallie Mae (Newton, MA)
    …+ Co-manage Sallie's vibrant research community, fueling high-priority business initiatives with consumer feedback and insights + Design and lead research ... your strategy muscles? We're looking for a **Manager of Consumer Insights** to join a small but mighty team...confidence across our organization by helping colleagues in brand, UX/ CX , product, marketing, digital, and operations teams gain a… more
    DirectEmployers Association (10/14/25)
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  • Home Depot (Atlanta, GA)
    **Position Purpose:** As a trusted member of our Customer Experience ( CX ) team, the Senior Analyst Consumer Insights will be working on a cutting-edge Customer ... stakeholders connect with their customers and drive improvements that lead to customer delight. The Sr Analyst will work...**Direct Manager/Direct Reports:** + Position reports to Sr Manager, Consumer Insights + This position has 0 direct reports… more
    DirectEmployers Association (10/22/25)
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  • CX Consumer Program…

    Coinbase (Nashville, TN)
    …the business. *What you'll be doing (ie. job duties):* * Lead Coinbase's CX risk and payment program as an individual contributor, owning the strategy and ... to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role focused on...hands-on experience driving support strategy. * Proven ability to lead cross-functional programs with product, CX , and… more
    Coinbase (10/30/25)
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  • CX Technical Senior Program…

    Coinbase (Albany, NY)
    …automation, and optimizing customer support interactions to create an effortless experience. As a CX Technical Senior Program Lead you will play a critical ... is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the...equivalent experience. * 5+ years of experience in technical program management, preferably in consumer facing experiences.… more
    Coinbase (09/21/25)
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  • Director, CX Analytics

    Coinbase (Salem, OR)
    …be doing (ie. job duties):* * Defining and executing a strategic vision for CX Analytics, aligning with CX Consumer and Compliance operations leadership. ... responsible for delivering data-driven insights that power our global Consumer and Compliance CX functions. As Director...and Compliance CX functions. As Director of CX Analytics, you will lead the end-to-end… more
    Coinbase (10/10/25)
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  • Senior Product Associate, CX…

    JPMorgan Chase (Jersey City, NJ)
    …teams to deliver high-quality products that exceed customer expectations. As the CX Technologist Lead within the Commercialization team, you will execute ... As a Product Associate, CX Technologist in Merchant Services Commercialization, you are...cycle, design, and data analytics + Proven ability to lead product life cycle activities including discovery, ideation, strategic… more
    JPMorgan Chase (10/10/25)
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  • Manager Digital CX & E-Commerce

    NBC Universal (Universal City, CA)
    …television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including ... The spin-off is expected to be completed during 2025. The Manager Digital CX & E-Commerce is responsible for destination programs that evolve the Universal Studios… more
    NBC Universal (09/30/25)
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  • Consumer Senior Program Lead…

    Coinbase (Carson City, NV)
    …and driving targeted improvements. *What We're Looking For* * 5+ years in CX program management, project management, or product operations * Proven success ... measurable outcomes * Enhance the Coinbase Debit Card support program by owning the full CX experience,...location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we… more
    Coinbase (10/03/25)
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  • Associate Director, Consumer Marketing

    Sumitomo Pharma (Concord, NH)
    …**,** ** Consumer Marketing** . This person will help develop the patient/ consumer strategy and lead tactical execution of marketing initiatives for the ... agency partners. **Job** **Duties** **and** **Responsibilities** + Plan and develop patient/ consumer content, working cross functionally to ensure an integrated and… more
    Sumitomo Pharma (09/14/25)
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  • Compliance Lead Analyst

    Coinbase (Columbus, OH)
    …regulatory requirements, and consistently deliver high-quality resolutions. As a Compliance Lead Analyst, Compliance Operations within the CX Compliance team, ... foster collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Compliance team is essential in ensuring that our global CX … more
    Coinbase (09/10/25)
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