- Coinbase (Salt Lake City, UT)
- …of product and support to transform the customer experience. We're hiring a Senior Program Lead, a pivotal role focused on ensuring Coinbase customers ... you'll be doing (ie. job duties):* * Lead Coinbase's CX risk and payment program as an...location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we… more
- Walmart (Bentonville, AR)
- …deliver a frictionless and engaging experience to the Walmart customer. As the Senior Manager of CX Strategy, you will architect friction-free, end-to-end ... **Position Summary ** **What you'll do ** Senior Manager, Customer Experience Strategy, LocalFinds What you'll...boardroom to the Jira backlog. Key responsibilities + End-to-end CX : Map and optimize web/app journeys to lift NPS,… more
- JPMorgan Chase (Jersey City, NJ)
- As a Product Associate, CX Technologist in Merchant Services Commercialization, you are an integral part of the team that innovates new product offerings and leads ... teams to deliver high-quality products that exceed customer expectations. As the CX Technologist Lead within the Commercialization team, you will execute on the… more
- Coinbase (Little Rock, AR)
- …alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization plays an imperative role in achieving our mission. Our team ... and optimizing customer support interactions to build an effortless experience. As a Senior Analytics Engineer on our team, you will own and drive projects that… more
- NBC Universal (Universal City, CA)
- …television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including ... The spin-off is expected to be completed during 2025. The Manager Digital CX & E-Commerce is responsible for destination programs that evolve the Universal Studios… more
- Coinbase (Santa Fe, NM)
- …and driving targeted improvements. *What We're Looking For* * 5+ years in CX program management, project management, or product operations * Proven success ... measurable outcomes * Enhance the Coinbase Debit Card support program by owning the full CX experience,...location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we… more
- Coinbase (Charlotte, NC)
- …and grow a team of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect and lead core data modeling ... times. * *Develop deep domain expertise: *Ensure your team deeply understands finance, CX , HR, compliance and product data, building targeted data marts and tools… more
- Coinbase (Madison, WI)
- …internal and external stakeholders (engineering, data science, product, compliance, legal, CX , etc.) to translate business requirements into actionable objectives * ... Oversee program documentation-requirements, milestones, prioritization, and communication artifacts * Develop...location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we… more
- Bath & Body Works (Reynoldsburg, OH)
- …Customer and Consumer sentiment through in-house and vendor-led approaches. The Senior Market Research Analyst is a key partner in providing customer/ consumer ... communities. The Enterprise Insights department is responsible for creating Customer/ Consumer knowledge by providing actionable and relevant insights that shape… more
- Coinbase (Little Rock, AR)
- …and alignment. Attendance is expected and fully supported. * *Team* - EAA CX Agent Experience organization is a vital part of Coinbase's Enterprise Applications and ... of bringing a billion users on chain. The EAA CX AE organization is responsible for building the customer...Collaborate with engineers, designers, product managers, cross-org stakeholders and senior leadership to turn our vision into a tangible… more
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