- Coinbase (Albany, NY)
- …and automation, and optimizing customer support interactions to create an effortless experience. As a CX Technical Senior Program Lead you will play a ... is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the...or equivalent experience. * 5+ years of experience in technical program management, preferably in consumer facing… more
- Coinbase (Charleston, WV)
- …globally--across Consumer and Compliance operations. We're seeking a data-driven, operationally minded Senior Manager, CX Consumer Analytics to lead a team of ... skills with the ability to distill complex technical concepts for non- technical stakeholders. * Familiarity with CX operational domains (contact centers,… more
- JPMorgan Chase (Jersey City, NJ)
- As a Product Associate, CX Technologist in Merchant Services Commercialization, you are an integral part of the team that innovates new product offerings and leads ... deliver high-quality products that exceed customer expectations. As the CX Technologist Lead within the Commercialization team, you will...team, you will execute on the end to end technical solutions that we give to clients. You will… more
- Amazon (Seattle, WA)
- Description The Technical Program Manager (TPM) for WW Pricing CX leads the program to improve customers' comprehension of Amazon prices. They delight ... years of software development experience - 5+ years of technical program management working directly with software...used to drive multi-million dollar businesses and reporting to senior leadership Amazon is an equal opportunity employer and… more
- Capgemini (New York, NY)
- …**_CX Transformation team_** _, which focuses on the Activation & Enablement of CX at scale. This role requires experience in_ **_Marketing, Sales, Service and ... and lead delivery of go-to-market offerings for Advisory services around CX platforms that improve ROI and enable client marketing/sales/servicing strategies,… more
- Amazon (Nashville, TN)
- …a daily basis you will be expected to collaborate with hardware engineering, technical program and product managers, and internal customers including site ... voice of the customer. Typically owning either a full program or a program region, the Operations...of responsibility. The role requires comfort in handling highly technical work scopes related to automation installation, as well… more
- S&P Global (New York, NY)
- …internal use):** 09 **S&P Global** **Commodity Insights (CI)** **Commercial** **and CX ** **Graduate Program ** **Role:** **Associate, Commercial** **and CX ... **New York or Houston** **(hybrid role)** The Commodity Insights Commercial and CX Graduate Program journey begins with an intensive 5-week onboarding… more
- General Motors (Warren, MI)
- …+ Working knowledge of Connected Vehicle services, including OnStar, and Wi-Fi + Previous technical experience as a program or product manager + Background in ... the successful candidate is expected to report to Global Technical Center - Cadillac Tower, in Warren, MI three...**The Role:** As the **Assistant Manager, Sales Operations - CX and Onboarding,** you will be the subject matter… more
- NBC Universal (Universal City, CA)
- …The spin-off is expected to be completed during 2025. The Manager Digital CX & E-Commerce is responsible for destination programs that evolve the Universal Studios ... of Universal Studios Hollywood, leading the presentation of channel and program performance across Universal Destinations and Experiences. Guest Experience Champion… more
- Amazon (Sumner, WA)
- …capture and synthesize the voice of the customer. Typically owning either a full program or a program region, the Operations Engineer sets standards and ... their scope of responsibility. The role requires comfort in handling highly technical work scopes related to automation installation, as well as addressing typical… more