- Mass Markets (Las Cruces, NM)
- …have established ourselves as a trusted partner in the industry. Looking to add an experienced Call Center Client Account Manager I to support complex ... Experience in both contact center operations and client services or account management is preferred....Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Guidehouse (San Antonio, TX)
- …Required** **:** None **Clearance Required** **:** None **What You Will Do:** The ** Call Center / Customer Service Representative - Healthcare** is an extension ... of a client 's business office staff. Representatives are responsible for taking...5:30 PM CT._** + Inbound calling emphasis + Account Review + EOB knowledge + Assist patients with… more
- Mass Markets (Killeen, TX)
- … Services Manager to manage client relationships, ensure service delivery, and support account growth in our contact center . To be considered for this role, ... training teams to resolve issues. + Identify opportunities for account growth and service improvement. + Manage client...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Las Cruces, NM)
- …focus on innovation, we have established ourselves as a trusted partner in the industry. The Call Center Sales Manager oversees all aspects of our call ... and possess a strong work ethic. A background in call center operations management is required, and...Operations Managers work closely with the site director and client account managers to ensure adherence to… more
- Mass Markets (Mesilla, NM)
- …the health of the account . Key Responsibilities: + Lead and manage 5-10 call center supervisors overseeing inbound and outbound teams + Coach and develop ... industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead...Operations Managers work closely with the site director and client account managers to ensure adherence to… more
- Mass Markets (Las Cruces, NM)
- …ourselves as a trusted partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial and public sector clients. ... activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position...Operations Managers work closely with the site director and client account managers to ensure adherence to… more
- Mass Markets (Las Cruces, NM)
- …individual and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone ... activity and development of 15-25 representatives within a complex call center environment. In this role, you...employees + Be a subject matter expert on your client 's business + Manage remote employees as needed. +… more
- Mass Markets (Wichita, KS)
- …for individuals with prior experience in customer service leadership, supervision, or call center management. You'll be responsible for the performance, ... for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is… more
- KPH Healthcare Services, Inc. (East Syracuse, NY)
- …and development within items pertaining to customer service and call center support. **Job Summary:** Provide support to Account Representatives and ... Call Center resolution of customer service issues to ensure complete client satisfaction + Provide Call Center resolution of Pharmacy Network… more
- IBM (Reston, VA)
- …* Participate in account planning sessions with strategic partners and IBM Client Account Leads to drive pipeline growth * Collaborate internally with ... industry Lead Account Partners to establish client relationships and...Salesforce (Service Cloud), ServiceNow, Microsoft, Genesys, AWS or other call center technology is preferred IBM is… more