- Mass Markets (Dallas, TX)
- …success of a globally expanding, industry-leading organization. Looking to add an experiencedCall Center Client Account Manager Ito support complex business ... business services companies in the USA, with a strong call center footprint and operations that extend...Experience in both contact center operations and client services or account management is preferred.… more
- Mass Markets (Las Cruces, NM)
- …of a globally expanding, industry-leading organization. Looking to add an experiencedCall Center Client Account Manager IIIto support complex business ... business services companies in the USA, with a strong call center footprint and operations that extend...Experience in both contact center operations and client services or account management is preferred.… more
- Mass Markets (Wichita, KS)
- … Services Managerto manage client relationships, ensure service delivery, and support account growth in our contact center . To be considered for this role, ... business services companies in the USA, with a strong call center footprint and operations that extend...training teams to resolve issues. + Identify opportunities for account growth and service improvement. + Manage client… more
- HCA Healthcare (Nashville, TN)
- …regarding the use of application software products and/or infrastructure components. This call center supports a 24/7 operation. + Provide technical support ... systems + Collect information through constructive customer conversation Qualifications + Experience with call center techniques & competency in call … more
- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Center Sales Manageroversees all aspects of our call center team. As a sales manager,...Operations Managers work closely with the site director and client account managers to ensure adherence to… more
- Mass Markets (Killeen, TX)
- …the health of the account . Key Responsibilities: + Lead and manage 5-10 call center supervisors overseeing inbound and outbound teams + Coach and develop ... industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead...Operations Managers work closely with the site director and client account managers to ensure adherence to… more
- Mass Markets (Las Cruces, NM)
- …ourselves as a trusted partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial and public sector clients. ... activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position...Operations Managers work closely with the site director and client account managers to ensure adherence to… more
- Mass Markets (Killeen, TX)
- …motivated individual and posses excellent communication skills, we need your help in managing call center sales agents. While your team operate the phone for a ... Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a...employees + Be a subject matter expert on your client 's business + Manage remote employees as needed. +… more
- Mass Markets (Wichita, KS)
- …for individuals with prior experience in customer service leadership, supervision, or call center management. You'll be responsible for the performance, ... for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW CALL CENTER REPRESENTATIVE (FULL-TIME) We are looking for full-time call center representatives to support inbound and outbound ... issues as applicable + Follow the processes of the Client program and perform all tasks in a courteous...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more