- Televerde (Phoenix, AZ)
- …Inside Sales Manager, the Inside Sales Representative (ISR) is part of Televerde's Call Center Team responsible for meeting performance objectives for Inside ... diploma required. Associates degree preferred A minimum of 2 years previous TSR/ MSR experience with Televerde is required, with proven ability to consistently exceed… more
- Broadview FCU (Albany, NY)
- …+ Strong problem-solving skills and attention to detail. + Proficient in using call center software and computer applications. + Flexibility to work various ... 9am-1pm. Summary of Role : In the role of Member Service Representative ( MSR ), this individual will deliver consultative service and assistance to credit union… more
- TEKsystems (San Antonio, TX)
- … skill sets align with MSR role / peer group supporting contact center strategy. Skills workforce management software, call center Top Skills Details ... of such measures. Uses WFM tools to supports contact center workforce management performance (ex. daily staff requirements, schedule...workforce management software, call center Additional Skills & Qualifications BVA: - Bilingual -… more
- Broadview FCU (Albany, NY)
- …in lieu of degree. + Minimum of two (2) years of people supervisory experience in a call center within a financial institution such as a bank or credit union is ... the right place! Summary of Role: The Member Service Center (MSC) Supervisor plays a pivotal role in overseeing...to make informed decisions and drive improvement. + Utilize call monitoring and reporting tools to analyze trends, identify… more
- Alaka'ina Foundation Family of Companies (Washington, DC)
- …Milestones (POA&MS) for any failed control or program component. + Provide data call response and evidence gathering. + Provide accurate and timely responses to data ... call request. Utilize approved data call response...as Cyber Operations, IT Operations, Mission Integration, Security Operations Center , other NNSA entities and Other Government Agencies. +… more
- Commonwealth Care Alliance (Boston, MA)
- …is a plus. Required Experience: * At least six months recent experience in a call center environment * Currently or recently employed in customer service, public ... members * Other duties as assigned Working Conditions: The MSR position requires the ability to sit at a...as front-line health care worker, or in a contact center * Experience and competent in working with a… more
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