- Mass Markets (Savannah, GA)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC...and possess a strong work ethic. A background in call center operations management is… more
- Mass Markets (Savannah, GA)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support,… more
- JPMorgan Chase (Springfield, MO)
- …As an Operations Site Manager in the Consumer and Community Banking Operations Call Center team, you will demonstrate a strong understanding of ... to a virtual environment? We are seeking a dedicated Operations Manager to lead and manage a...operations , or small business. + 5 years of call center experience. + Home location must… more
- Centene Corporation (Austin, TX)
- …maintenance and evaluation of organizational goals and strategies within the call center environment. Manage the daily operations of 24 hour, seven days a ... quality audit goals and successful and timely problem resolution. + Mentor call center leadership towards optimal management practice and skill development… more
- IQVIA (Durham, NC)
- …maximizing the value derived from our products and services. **Primary Responsibilities:** + Oversee call center operations for a large, dedicated team. + ... **Job Overview:** The Senior Program Manager oversees a group of client service professionals...as the direct point of contact with clients for call center operation-related inquiries and projects. +… more
- MAPFRE Insurance (Webster, MA)
- …an equal opportunity employer._ **Nearest Major Market:** Worcester **Job Segment:** Call Center Representative, Operations Manager , Call Center , ... internally to retain knowledge of technical procedures + Insurance Operations or Contact Center SME for IT-related projects + Partners with supervisors and… more
- Mass Markets (Wichita, KS)
- …to ensure maximum quality and production of direct reports. Supervisors work closely with the Call Center Operations Manager in ensuring the overall ... working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support,… more
- Atlantis Casino Resort Spa (Reno, NV)
- …Atlantis! The Senior Call Center Manager is responsible for Call Center operations , including, but not limited to, Atlantis Casino Resort Spa ... AAA Diamond status. In addition to day-to-day operations , the Senior Call Center Manager will be accountable for onboarding, training, consistent and… more
- Walmart (Bentonville, AR)
- …and lead process improvement and cross functional projects for the Customer Service Call Center Operations to completion. The Outsource Operations ... **What you'll do ** **Position Summary** As an Outsource Operations Manager for Walmart eCommerce, you will...customer care centers 2+ years' experience developing and implementing call center metrics + WFM experience a… more
- Martin's Point Health Care (WA)
- …will oversee the design, implementation, and continuous improvement of training programs for call center staff, ensuring they are equipped to deliver exceptional ... objectives and operational needs, directly supporting the overall performance of the call center . + Process Improvement: Identifies and implements process… more