- NorthShore (Skokie, IL)
- …Manager of Workforce Optimization. This role is responsible for ensuring that the call center operates efficiently by optimizing staff scheduling, forecasting ... proficiency in WFM tools, and a deep understanding of call center operations to ensure optimal resource...utilization and service delivery. What you will do: Workforce Planning and Forecasting Forecast Call Volumes and… more
- The LaSalle Group (Westmont, IL)
- …and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center , Human Resources and Executive Search, LaSalle offers ... LaSalle Network is hiring a Senior Financial Analyst to join a collaborative and rapidly growing... to join a collaborative and rapidly growing Financial Planning & Analysis (FP&A) team. This hybrid role, based… more
- Vaco (Cincinnati, OH)
- …Analysis Financial or insurance domain experience is a nice plus Experience working on call center related projects and applications is an added bonus, but not ... experienced Business Analysts for multiple opportunities in Cincinnati, Ohio. The Business Analyst role is fully onsite in downtown Cincinnati. Thea ideal candidate… more
- City of Durham, NC (Durham, NC)
- …The works to provide City and County residents the fastest, most-efficient emergency call response possible while ensuring the safety of our police, fire and ... emergency medical services responders. Our state-of-the art center was the first, and currently one of only three, in the nation to hold both emergency medical… more
- Sun Country Airlines (Minneapolis, MN)
- …experience with ServiceNow Travel or aviation-related experience ITIL/ITOM Certification Call center experience Project management experience or certification, ... to helping to understand technical debt and product obsolescence/EOL planning Deliver status updates to the stakeholders, analyze and...a degree 2+ years of experience as a Product Analyst , Product Owner or Business Analyst or… more
- WSP USA (Costa Mesa, CA)
- WSP is currently initiating a search for a full time **Workforce Management Analyst - Call Center ** for our **Costa Mesa, CA** office! **_This is an in ... client metric requirements and required staff service levels are achieved + Manage call center reports utilizing WFM programs and ensure accuracy and… more
- Houston Methodist (Katy, TX)
- At Houston Methodist, the Business Analyst is responsible for facilitating within the organization, acting as a bridge between the client, stakeholders and assigned ... team. The Business Analyst is assigned to projects of intermediate complexity and...effect on the department to customers. + Coordinates discovery, planning and follow up sessions with key customers. +… more
- Houston Methodist (Houston, TX)
- …more junior Business Analysts through formal and informal methods. **The Sr Business Analyst for financial planning will be responsible for preparing financial ... At Houston Methodist, the Senior (Sr.) Business Analyst is responsible for being a key facilitator...experience in healthcare industry, in the area of financial planning is preferred** + **PMP certification not necessary for… more
- Houston Methodist (Katy, TX)
- …below) in lieu of degree **WORK EXPERIENCE** + Five years of experience in a call center operation to include three years in a workforce management analyst ... At Houston Methodist, the Senior Access Center Workforce Management Analyst position is...meet established objectives + Ability to work in a call center production environment, or comparable magnitude,… more
- Liberty Latin America (PR)
- …in Information Systems/Computer Sciences. 2-5 years of experience working in a call center environment. Technical understanding and experience with technologies, ... **What's the role?** As the Contact Center Data & Systems Analyst , you...Systems/Computer Sciences. 2-5 years of experience working in a call center environment. Technical understanding and experience… more
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