- Intuit (Mountain View, CA)
- …a scalable Quality Center of Excellence. **Responsibilities** **(Must have Quality Assurance Management experience supporting Call Center Sales ... **Overview** The Quality Assurance Manager is an individual...Center of Excellence. **Qualifications** + Proven experience in Quality Assurance leadership, with strong focus on… more
- AssistRx (Orlando, FL)
- …as needed based on department, program, and project requirements. Requirements + Previous call center experience participating in quality call ... data entry quality . Within this role, the Quality Assurance Specialist serves customers by identifying,...call handing to ensure program KPIs and established quality guidelines are met. + Auditing case records to… more
- Beacon Mobility (Houston, TX)
- …Conduct agent monitoring activities, while providing live in the moment coaching for quality assurance purposes. * Monitor and report on agent activity, schedule ... Inc. Responsibilities: * Responsible for monitoring and evaluating staff members on the quality and process of work performed as measured against standards. * Assist… more
- ICF (Reston, VA)
- Description The Bilingual Quality Assurance (QA) Specialist, reporting to the Call Center Quality Assurance (QA) Supervisor, will monitor the ... with performance based contracts primarily focused on the productivity, quality and delivery of service for ICF contracts supporting...in order to achieve a more productive and high quality work environment. Based on project needs, your schedule,… more
- ASM Research, An Accenture Federal Services Company (Carson City, NV)
- …or License preferred; + 5-8 years of experience in call center , quality control, quality assurance and/or training. **Other Job Specific Skills** + ... enhance current training. + Documents customer/ call communications processes. + Provides call quality metrics data to generate and maintain volume forecasts… more
- Cedars-Sinai (Los Angeles, CA)
- …working in a call /contact center is strongly preferred. + Prior quality assurance or call monitoring experience within healthcare, customer service, ... 12876 **Working Title** : Admissions Team Lead - Patient Access Contact Center - Quality Assurance Team (Full-Time, Hybrid, Days) **Department** : CSRC Sched… more
- Bank OZK (Little Rock, AR)
- …experience; required. + Minimum of three (3) years of work experience quality assurance within a call center environment, preferably in the banking or ... OZK benefits (https://careers.ozk.com/benefits) . Job Purpose & Scope The Quality Assurance (QA) Manager is responsible for...refining quality monitoring programs in our Bank's call center locations to ensure our customer… more
- City of New York (New York, NY)
- …to the Maintenance Call Center , Section 8/ATAD Call Center or Quality Assurance Unit. Additional Information: 1. NYCHA employees applying ... for promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable). 2. NYCHA residents are encouraged to apply. NYCHA provides benefits that include a choice of medical… more
- Pine Acres Rehabilitation & Care Center (West Des Moines, IA)
- …and performing duties of Staff Nurse whenever necessary. + Will be in on call nursing rotation. Quality Assurance and Infection Preventionist Benefits: + ... Join the Pine Acres Team!! Quality Assurance and Infection Preventionist Job...duties of Staff Nurse whenever and wherever required and on- call for emergencies. + Oversees an Infection control and… more
- Good Samaritan (Sioux Falls, SD)
- … (CPHQ) or medical coding certification preferred, but not required. Quality improvement/ assurance personnel with nursing backgrounds can maintain their ... housing and services to seniors with a commitment to quality care and service in a Christian environment.** **Facility:**...an accommodation for help with your online application, please call ### or send an email to ###@sanfordhealth.org .… more
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