- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency Temporary and Disability Assistance, Office of Title Call Center Quality Assurance Specialist 1 (NYHELPS) Occupational Category Other ... implementing, planning, monitoring, or coordinating a quality assurance process in a customer call center . This experience must include directing and… more
- Bridgestone Americas (Brook Park, OH)
- …High School Diploma with 2 years of financial services** **Preferred** **: Call Center - Call Quality Assurance , Customer Service, Fraud, Credit ... the business needs of the Credit Operation Support Team. Call Quality Assurance Specialist reviews...Referral Payment, Tire and Automotive Services Discounts, On-site Fitness Center and Cafe.** **What we offer** At Bridgestone, what… more
- Transdev (Clackamas, OR)
- …+ Minimum 2 years customer service experience, preferably in a call center , required. + Quality assurance and/or complaint management experience ... Quality Assurance Specialist - Remote Transdev... Quality Assurance Specialist - Remote Transdev is hiring a...Click Here for CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist /… more
- Bank OZK (Little Rock, AR)
- …opportunities and makes initial recommendations for agent supervisor or call center management review. + Performs quality related coaching and feedback ... discussions with call center staff. + Delivers feedback and/or training that supports...preferred. + Minimum of one (1) year experience performing quality assurance responsibilities preferred. Job Expectations Job… more
- City of New York (New York, NY)
- …to the Maintenance Call Center , Section 8/ATAD Call Center or Quality Assurance Unit. Additional Information: 1. NYCHA employees applying ... for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable). 2. NYCHA residents are encouraged to apply. Please read this posting carefully to make… more
- Regions Bank (Hattiesburg, MS)
- …year of call center experience **Preferences** + Previous quality assurance or business-specific customer service experience **Skills and Competencies** ... + Reviews active and/or recorded interactions to assess overall call quality which includes soft skills, accuracy of information and compliance… more
- University of Pennsylvania (Philadelphia, PA)
- …health and wellness programs and resources, and much more. Posted Job Title Quality Assurance Analyst (Regulatory) CVPF ( Center for Cellular Immunotherapy) ... variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers...Job Profile Title Research Coordinator Job Description Summary The Quality Assurance Analyst will work within the… more
- Veterans Affairs, Veterans Health Administration (Bronx, NY)
- …The incumbent will serve as the Coordinator of the Sterile Processing Services (SPS) Quality Assurance and CensiTrac Program at the James J. Peters VA Medical ... Center , Bronx, NY. The employee is at the advanced...the SPS management team and has oversight of all quality assurance /CensiTrac and process improvement initiatives in… more
- HonorHealth (Phoenix, AZ)
- …and procedures. The person in this role will assist in developing, creating and implementing call center quality processes and procedures; as well as making ... Medical Center ). Responsibilities Job Summary The Trainer, Quality Assurance (QA) is responsible for assessing...quality of the performance of our Customer Navigation Center call center coordinators who… more
- UPMC (Pittsburgh, PA)
- …in managed care, healthcare, or related fields. The Associate Vice President (AVP), Quality Assurance & Operational Integrity reports to the Senior Vice ... Assurance ; and audit management, support and facilitation teams. The AVP, Quality Assurance & Operational Integrity evaluates statistical patterns and trends… more