- Three Saints Bay (Martinsburg, WV)
- ** Call Center Quality Manager (4764)** Location **Martinsburg, WV** Job Code **4764** \# of Openings **1** Apply Now ... LLC, and a Federal Government Contractor industry leader, is seeking a ** Call Center Quality Manager .** **POSITION RESPONSIBILITIES:** + Oversees the… more
- Intuit (Mountain View, CA)
- …Excellence. **Responsibilities** **(Must have Quality Assurance Management experience supporting Call Center Sales and Service)** **Evolve and Scale the ... **Overview** The Quality Assurance Manager is an individual...the foundation for a scalable Quality Center of...Continuous Improvement to document learnings and evolve toward a Quality Center of Excellence. **Identify & Test… more
- Bank OZK (Little Rock, AR)
- …for developing, implementing, and refining quality monitoring programs in our Bank's call center locations to ensure our customer service aligns with the ... calibration meetings to align team objectives, address concerns, and share insights on call center performance and quality trends. + Leads monthly touch base… more
- Fair Haven Community Health Care (New Haven, CT)
- …equitable, high- quality , and culturally responsive patient-centered care. Job purpose The Call Center Manager is responsible for the strategic, ... Operations, the Manager leads a team of call center staff including leads and representatives....and scheduling workflows for accuracy, protocol adherence, and service quality , while maintaining the Call Center… more
- Mass Markets (Wichita, KS)
- …organization. TheCall Center Sales Manageroversees all aspects of our call center team. As a sales manager , you will ensure an exceptional customer ... activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager...Operations Manager position is responsible for ensuring call quality from start to finish, and… more
- Mass Markets (Killeen, TX)
- …as a trusted partner in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and ... activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager...Operations Manager position is responsible for ensuring call quality from start to finish, and… more
- Three Saints Bay (Denver, CO)
- ** Call Center Manager (3684)** Location **Denver, CO** Job Code **3684** \# of Openings **1** Apply Now ... Contractor industry leader, is seeking a 911 / Emergency Call Center Manager . **Position Responsibilities:**...+ Electronic file review for all dispatch personnel - quality assurance program. + Radio/Phone and Alarm reviews (daily)… more
- Mass Markets (Las Cruces, NM)
- …for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible ... partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial...for ensuring call quality from start to finish, and pro-actively seeks ways… more
- Bath Planet (St. Charles, MO)
- Assistant Call Center Manager -...and those with accessibility needs. Our commitment to exceptional quality and craftsmanship has made us a trusted name ... support this exciting growth! We're looking for an Assistant Call Center Manager to join...work with a growing and innovative company that values quality and customer satisfaction. Join us and be part… more
- Newtown Savings Bank (Newtown, CT)
- …is a responsible for daily operations and long-term success of the Customer Service Center ( Call Center ). This role ensures exceptional service delivery ... a high-energy leader for the role of Customer Service Center (CSC) Manager . The CSC Manager...Customer Experience & Quality Assurance Monitor service quality through call reviews, customer feedback, and… more
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