• Call Center Scheduling…

    US Bank (Overland Park, KS)
    …of contact center experience Preferred Skills/Experience - Good understanding of contact center scheduling software (eg AWS, IEX, Service Now) - Knows and ... from Day One. **Job Description** Responsible for analyzing contact center trends, including call volumes, call...rates, and resource allocation. Uses analysis results to forecast call arrival and build staffing and scheduling … more
    US Bank (07/02/25)
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  • Sr Access Center Workforce Management…

    Houston Methodist (Katy, TX)
    …below) in lieu of degree **WORK EXPERIENCE** + Five years of experience in a call center operation to include three years in a workforce management analyst ... At Houston Methodist, the Senior Access Center Workforce Management Analyst position is...meet established objectives + Ability to work in a call center production environment, or comparable magnitude,… more
    Houston Methodist (06/10/25)
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  • Indeavor Call Support Analyst

    Indeavor (Madison, WI)
    …1 Service Center Manager Position Summary What You'll Do/Position Summary The Indeavor Call Support Analyst is our gateway to support Indeavor Call ... customer contracts and Service Level Agreements (SLAs). The Indeavor Call Support Analyst must be curious and...+ Critical and analytical thinking skills + Flexibility in scheduling including early hours, and the ability to work… more
    Indeavor (07/20/25)
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  • Contact Center Analyst

    Liberty Latin America (PR)
    …in Information Systems/Computer Sciences. 2-5 years of experience working in a call center environment. Technical understanding and experience with technologies, ... **What's the role?** As the Contact Center Data & Systems Analyst , you...Systems/Computer Sciences. 2-5 years of experience working in a call center environment. Technical understanding and experience… more
    Liberty Latin America (07/16/25)
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  • Distribution Command Center Analyst

    Jackson National Life Insurance Company (Nashville, TN)
    …Workday and apply through Jobs Hub._** **Job Purpose** **The Distribution Command Center Analyst monitors and evaluates business processes, skill and ... quantitative analysis on daily/weekly/monthly basis to assess effectiveness of sales funnel, call center activities, and other supporting business functions. +… more
    Jackson National Life Insurance Company (07/19/25)
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  • Sr Building Operations Tech Analyst

    MD Anderson Cancer Center (Houston, TX)
    …Hunton Trane Ensemble applications is desired.* *KEY FUNCTIONS* 1. *Programming, Trending, Scheduling , Customer Meetings, and On Call * - Formulates and defines ... mission of The University of Texas MD Anderson Cancer Center is to eliminate cancer in Texas, the nation,...public. *SUMMARY* The primary purpose of the Sr BOT Analyst position is to define the building automation system… more
    MD Anderson Cancer Center (07/16/25)
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  • Research Data Analyst - Per Diem (On-site)

    Albany Medical Center (Albany, NY)
    …States of America) Salary Range: $46,220.72 - $64,709.01 ALBANY MEDICAL CENTER Position Description: Research Coordinator-Department of Hemophilia Will be required ... to existing as well as new study opportunities ALBANY MEDICAL CENTER Position Description: Research Coordinator-Department of Hemophilia Position Summary: The… more
    Albany Medical Center (06/06/25)
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  • Analyst , Security Operations…

    Cardinal Health (Dublin, OH)
    …buttons, AED activations) + Assist the Dublin Security Team with Security Officer Scheduling and call offs + Monitor enterprise access control and critical ... appropriate and professional manner when required. The Security Operations and Intelligence Center (SOIC) is the centralized hub into which critical issues flow.… more
    Cardinal Health (06/26/25)
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  • Workload Analyst

    New Jersey Resources (Wall, NJ)
    …or computer science is required. + A minimum of four years of experience in call center scheduling or business intelligence is required. + Strong analytical ... is seeking a workload analyst to forecast monitor, and evaluate call center workload, staffing, and performance. Design, implement, and deliver standard… more
    New Jersey Resources (06/28/25)
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  • Staffing Analyst - PRN Days

    Houston Methodist (Sugar Land, TX)
    …assist in controlling overall staffing costs and employee engagement regarding staffing and scheduling . The Staffing Analyst position acts as a resource to ... At Houston Methodist, the Staffing Analyst position is responsible for ensuring the availability... needs throughout the patient care areas. + Documents call -ins in the scheduling module. Notifies department… more
    Houston Methodist (05/17/25)
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