- ICF (Orange, CA)
- …skills. . Skilled in developing and executing strategic plans to optimize call center operations and support organizational goals. . Ability to work ... data analysis and reporting. . Oversees and improves daily call center operations by monitoring...operational activities to maintain efficient workflows. . Provides direct call support during periods of high … more
- ICF (Orange, CA)
- …skills. . Skilled in developing and executing strategic plans to optimize call center operations and support organizational goals. **Working at ICF** ICF ... current with industry best practices by tracking trends in call center operations , attending professional...###@icf.com . We are dedicated to providing the necessary support to ensure that all candidates have an equal… more
- ICF (Orange, CA)
- …skills. . Skilled in developing and executing strategic plans to optimize call center operations and support organizational goals. . Ability to work ... status quo. **Job Summary** ICF is seeking a skilled ** Call Center Operator** to join our team....service when language assistance is required. . Provides backup support to the HQ entry-level data analyst by processing… more
- PNC (Overland Park, KS)
- …Users, Problem Resolution, Technical Support **Competencies** Call Center Technologies, Customer Support Operations , Hardware Infrastructure, Help ... an opportunity to contribute to the company's success. As a Technology Solution Center Specialist within PNC's Technology organization, you can sit in Overland Park,… more
- Vibe Credit Union (Novi, MI)
- …enhance overall member experience. + Implement and monitor innovative technologies and tools to support call center operations . + Reporting and Analysis: ... and external members. By providing strategic leadership, guidance, and support to the Digital Services team, you will ensure... Operations Oversight: + Monitor and manage daily call center operations to ensure… more
- Bank OZK (Ozark, AR)
- …oversight of the call center assistant manager(s) and call center support staff. Oversees day-to-day operations within a specific Customer Care ... Customer Care Centers are in alignment. + Monitors day-to-day operations of call center staff...procedures, and that objectives are met. + Provides ongoing support , coaching, and feedback to agents to improve performance,… more
- Mass Markets (Killeen, TX)
- …enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical ... PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support ...activity and development of 5-10 supervisors within a complex call center environment. The Operations … more
- Mass Markets (Mesilla, NM)
- …enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical ... partner in the industry. We are looking for experienced call center leaders to support ...activity and development of 5-10 supervisors within a complex call center environment. The Operations … more
- Texas Tech University Health Sciences Center - El Paso (El Paso, TX)
- **41174BR** **Extended Job Title:** Patient Call Center Representa **Org Level 1:** Texas Tech Unv Hlth Sci Ctr El Paso **Position Description:** Responds ... multi-line phones and various electronic means in a busy call center . Provides a positive first impression...Required:** Up to 25% **Major/Essential Functions:** + Provide scheduling support for multiple outpatient clinics. + Obtain and enter… more
- Life Line Screening (Cleveland, OH)
- Junior Analyst - Call Center Operations Location: Remote Job Type: Full-Time Department: Call Center Operations About Us At Life Line Screening, ... and customer satisfaction. Job Summary The Junior Analyst will support the call center leadership...1+ years of experience in an analytical, reporting, or operations support role (internships included). + Strong… more