- Suburban Propane (Syracuse, NY)
- **Overview** We're looking for a ** Call Center Systems Analyst ** to join our Contact Center team in **Syracuse, NY** . In this role, you'll manage ... data across our various Contact Center software applications and call management systems . You'll serve as the technical liaison between application users and… more
- Antech Diagnostics (Lake Success, NY)
- …as relevant job-related skills, experience, education, training and budget.** **Job Purpose/Overview** The Call Center Data Analyst delivers on the Antech ... veterinary diagnostic support via the Support Enablement Team. The Call Center Data Analyst will...sources. + Ensure data cleanliness, consistency, and accuracy across systems . + Develop and maintain business intelligence dashboards (eg,… more
- Brookfield Properties (Charleston, SC)
- …advancing your career with a purpose-driven team. Job Description Primary Responsibilities: The Call Center Operations Analyst is responsible for supporting ... Strong understanding of telephony systems (Five9 or similar) and call center operations. + Excellent communication skills with the ability to convey complex… more
- Interstate Waste Services, Inc. (Teaneck, NJ)
- …Computer Science, or a related field required. + 2+ years of experience in a call center environment, with expertise in workforce management, ACD, IVR, and WFM ... maintaining our small business family style culture. **Essential Job Summary:** TheCall Center Workforce Analystt is a pivotal role within a dynamic Customer Service… more
- Newegg Inc. (Diamond Bar, CA)
- …changes across connected systems . + Continuously evaluate and improve contact center systems and tools to enhance functionality, reporting accuracy, and user ... established KPIs, SLAs, and business goals across global contact center operations. Systems Administration & Support +...IT and CX teams to analyze IVR data, identify call routing or containment opportunities, and optimize menu logic… more
- Albany Medical Center (Albany, NY)
- …and develops and modifies internal applications, operating systems , or database systems . In addition, the Epic Analyst provides support by correcting issues ... cases, contributing to testing and results analysis, and documenting all programming and systems changes. The Epic Analyst plays a crucial role in integrating… more
- TECO Energy (Lutz, FL)
- **Title:** IT EMS Systems Analyst , SCADA & Controls, Progression **Company** : Tampa Electric Company **Location:** Bearss Operations Center **State and ... Kenneth Habgood **Recruiter:** Mark E Koener TITLE: IT EMS Systems Analyst , SCADA & Controls, Progression PERFORMANCE...FOCUS AREA This position will support TECO's energy control center mainly by managing GE's E-terra EMS (Energy Management… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the Operations Project Analyst position is responsible for providing administrative support to the department by managing strategic projects ... many internal and external data sources and software tools, the Operations Project Analyst position serves a vital role in supporting the management team. This… more
- Tucson Electric Power (Tucson, AZ)
- **HCM Systems Analyst I, II, Sr, or Lead** Company **Tucson Electric Power** Location **Tucson, AZ** Requisition ID **6064** **About Us** UNS Energy Corporation ... our employees,here (https://youtu.be/hpknvJPLuoc) andhere (https://youtu.be/7BECywu-Re4) . **Job Description - HCM Systems Analyst I, II, Sr, or Lead** Check us… more
- Stanford Health Care (Newark, CA)
- …a seasoned Business Reporting Analyst - CCaaS to join our Enterprise Contact Center team. The Reporting Analyst for Contact Center Platforms is ... inContact, Avaya CMS, Amazon Connect, or similar. Knowledge of call routing, IVR reporting, and contact center ...Systems & Platforms: Work with data from contact center platforms such as Genesys, NICE inContact, Avaya, Five9,… more
Recent Jobs
-
SHP Adjunct Instructor - CCMH Department
- Texas Tech University Health Sciences Center - Lubbock (Lubbock, TX)
-
Part-Time Urgent Care Family Medicine Advanced Practice Provider
- HCA Healthcare (Myrtle Beach, SC)