- Mass Markets (Savannah, GA)
- …for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... adherence to corporate policies and procedures Key Responsibilities: + Lead a team of 15-25 entry-level front-line...Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a… more
- ITW (Troy, OH)
- …is responsible for tactical day to day work instructions while leading a team of non-exempt employees to provide exceptional customer service by responding to ... order entry and issue resolution through professional phone skills, emails, and team involvement. + Communicate customer requirements to internal customers to ensure… more
- ProMedica Health System (Evansville, IN)
- …to every member. REPORTING RELATIONSHIPS/SUPERVISORY RESPONSIBILITIES This role will report directly to the Call Center Team Lead . The role does not ... service support. Coordinate processes and workload with the assigned Operational Team Leader. ACCOUNTABILITIES *All duties listed below are essential unless noted… more
- Covenant Health Inc. (Knoxville, TN)
- …procedures; projecting a positive image of Covenant Health and its affiliates. This position reports to the Call Center Team Lead and the Call ... the proper computer systems for accurate billing and reimbursement. + Recognizes, documents, and alerts Call Center Team Lead and Call Center … more
- Virginia Mason Franciscan Health (Edmonds, WA)
- …satisfaction and streamlining call center operations. **Key Responsibilities:** + ** Team Supervision:** + Lead , mentor, and supervise a team of ... Patient Access Center Supervisor to oversee our call center operations in Seattle, WA. The...improvement. + Provide regular updates to the Patient Access Center Manager on team performance and operational… more
- Covenant Health Inc. (Knoxville, TN)
- …during call downtime. + All other duties as assigned by the Call Center Director, Manager or Team Lead . + Follows policies, procedures, and safety ... Overview Rapid Access Coordinator, Call Center Full Time, 80 Hours Per Pay Period, Day Shift Covenant Health Overview: Covenant Health is the region's… more
- Conduent (Helena, MT)
- …part of a culture where individuality is noticed and valued every day. **Provider Relations Call Center Lead ** Location: on-site in Helena, MT Salary: $18-20 ... in supporting our Montana Medicaid Providers? **About the PR Call Center Lead role:** The...experience training. This role is a mentor to the call center team . **Job Requirements:**… more
- TEKsystems (Baltimore, MD)
- …or presenting products, or providing solutions and one year of call center experience. Description Reports To: Lead Nurture Supervisor Role Overview: The ... TekSystems is currently hiring for several FULLY REMOTE Call Center Representatives, this position would...skills and proven positive attitude *Must be a customer-focused, team player Pay and Benefits The pay range for… more
- TEKsystems (Wilmington, NC)
- … Nurture Specialist REMOTE | $17 USD/hour Highlight: * Industry: Administrative and Call Center * Employment Type: Contract * Location: REMOTE Working with ... Organization in the USA + Work with a friendly team + Helpful and supportive leadership and executives +...duties as assigned. Requirements: + 2+ years experience in Call Center or Customer Service + Diploma… more
- TEKsystems (Charlotte, NC)
- 100% REMOTE Lead Nurture Specialist ( Call Center ) Description Reports To: Lead Nurture Supervisor The Lead Nurture Specialist supports enrollment ... other duties as assigned. Skills Customer service, outbound calls, inbound call , outbound sales, salesforce crm, data entry Additional Skills & Qualifications… more