• Call Escalation Specialist

    OneMain Financial (Fort Mill, SC)
    The Escalation Call Specialist will be responsible for servicing clients with past due account status issues. **In the Role** + Negotiate with authorized ... third parties and customers via telephone regarding past due accounts + Investigating, researching & tracking consumer information - Negotiate payments & settlements on customer accounts + Qualifying consumers for payment plans by gathering full and complete… more
    OneMain Financial (08/21/25)
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  • Escalation Specialist - Revenue…

    Houston Methodist (Houston, TX)
    At Houston Methodist, the Escalation Specialist position is responsible for acting as a liaison between the patient and the hospital, the Physician Organization ... (PO) and/or payers for billing related matters. The Escalation Specialist 's primary role is to facilitate...education, etc.) **WORK EXPERIENCE** + Five years of previous call center and hospital revenue cycle experience **LICENSES AND… more
    Houston Methodist (09/10/25)
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  • Sr Specialist , Research, Escalation…

    PennyMac (Fort Worth, TX)
    …through the complete mortgage journey. A Typical Day The Senior REACH Specialist (Research, Escalation , and Complaint Handling) serves as the primary ... also providing peer support and training. The Senior REACH Specialist is expected to promote a culture of knowledge...calls through an inbound queue and/or a specialized outbound call campaign to assist customers with all inquiries and… more
    PennyMac (08/20/25)
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  • Escalation Specialist

    TEKsystems (Shoreview, MN)
    …of the support Escalations Team Skills complaint handling, complaint resolution, escalation calls, banking customer service, financial services, ms office suite Top ... Skills Details complaint handling, complaint resolution, escalation calls Additional Skills & Qualifications Desired Skills Strong communication skills with the… more
    TEKsystems (09/11/25)
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  • Lead Supervisory Call Specialist

    SOS International LLC (El Paso, TX)
    …award** SOS International LLC (SOSi) is seeking a highly qualified Lead Supervisory Call Specialist to support our government customer. This role oversees the ... alien children (UAC), their families, sponsors, and stakeholders. The Lead Supervisory Call Specialist provides guidance, support, and oversight to ensure… more
    SOS International LLC (08/31/25)
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  • Call Specialist - On-Site Shift…

    ICF (San Antonio, TX)
    Description ** Call Specialist - IMMIGRANT YOUTH PROGRAM - ON-SITE SHIFT WORK** ICF is currently seeking ** CALL SPECIALISTS** with experience in working with ... children, their family members, and other stakeholders. As the Call Specialist , reporting to the Supervisory ...and guidance to callers utilizing crisis management techniques and escalation to clinical resources as needed for all callers… more
    ICF (07/24/25)
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  • Assistant Lead Supervisory Call…

    ICF (San Antonio, TX)
    Description ICF is currently seeking multiple shift Assistant Lead Supervisory Call Specialist with experience in program oversight, call center operations, ... the Senior Supervisor-Site Manager, reporting to the Lead Supervisory Call Specialist , you will lead onsite operations...as an advanced tier support option as needed for crisis/de- escalation calls. + Utilize the system to compile, prepare,… more
    ICF (08/19/25)
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  • Treatment Specialist - Call In

    Allegan County (Allegan, MI)
    …our team! Job Summary Under the supervision of the Team Leaders, the Call -In Treatment Specialist performs responsibilities consistent with safety, and security ... Facilitates groups, guides conflict resolution, mediates conflict/crisis, aids in de- escalation , teaches self-evaluation and educates residents in skills/strategies in… more
    Allegan County (07/06/25)
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  • Senior Group Risk Specialist - Operational…

    TD Bank (Greenville, SC)
    …Risk Management **Job Description:** **Department Overview** The Sr Group Risk Specialist provides a broad range of risk analysis, reporting and/or support ... to business partners and acts as a specialist /expert in providing guidance/advice on a range of operational...Operational Risk appetite + Analyzes potential risks and ensure escalation of key risks to appropriate areas and/or business… more
    TD Bank (09/11/25)
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  • Exempt to Permanent - Program Specialist…

    City and County of San Francisco (San Francisco, CA)
    …Unified School District, or San Francisco City College, working within the Program Specialist (2913) classification. San Francisco is a vibrant and dynamic city, on ... this commitment looks like in action. The 2913 Program Specialist is used by In-Home Supportive Services (IHSS), County...of systems that will include the following: real-time ACD call metrics; real-time lobby traffic and response; real-time task… more
    City and County of San Francisco (08/26/25)
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