• Cloud Contact Center

    Zelis (NJ)
    …that shape who you are. Position Overview Zelis is seeking a Cloud Contact Center & Unified Communications Engineer to own, enhance, and optimize ... the primary engineer and internal expert on NICE CXOne Contact Center and Microsoft Teams Voice platforms....+ Solid experience with Microsoft Teams Voice and VoIP-based unified communication environments. + Proficiency in building or managing… more
    Zelis (05/16/25)
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  • Success Delivery Manager

    Sprinklr (NY)
    …and operational discussions. **Preferred Qualifications:** + Experience delivering ** cloud -based contact center or Unified -CXM platforms** , ideally in ... software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management ( Unified -CXM) platform helps companies… more
    Sprinklr (04/30/25)
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  • Voice Engineer, Unified Communication…

    Comcast (West Chester, PA)
    …Cisco Unified Communications solutions, including Cisco Call Manager, Unity, and Contact Center . + Configure and manage voice gateways, SIP trunks, and ... from the office for the remote option.) **Job Summary** As a Unified Communications Engineer, you will be responsible for designing, implementing, and maintaining… more
    Comcast (05/01/25)
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  • Unified Communications Engineer

    SAIC (Washington, DC)
    …and maintain Cisco Unified Communications systems (CUCM, Unity Connection, Contact Center , etc.). + Perform troubleshooting, routine maintenance, and QoS ... **Description** SAIC is seeking a highly skilled Unified Communications Engineer to design, deploy, and manage...technologies including Cisco Call Manager (CUCM), Cisco Unity, Cisco Contact Center Express (UCCX), Cisco UCS, and… more
    SAIC (04/26/25)
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  • Cisco Engineer - Unified Communications…

    Infinitive Inc (Reston, VA)
    …SIP trunks, voice gateways, and telephony endpoints. + Implement and maintain Cisco Contact Center Express (UCCX) and Jabber solutions. + Perform system ... the installation, administration, and maintenance of Cisco applications and Cisco Unified Communications Manager (CUCM). The ideal candidate will have extensive… more
    Infinitive Inc (03/25/25)
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  • Product Manager, Applied AI, Customer Experience,…

    Google (Cambridge, MA)
    …features for Software-as-a-Service (SaaS) platforms. + Experience in the Contact Center as a Service (CCaaS), Unified Communications as a Service (UCaaS), ... positioning, packaging, promoting, and tailoring our solutions to our users. Cloud 's Applications organization is focused on creating a comprehensive portfolio of… more
    Google (05/07/25)
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  • Fullstack Developer - Contact Center

    Chewy (Richardson, TX)
    **Our Opportunity:** Chewy is seeking a **Fullstack Developer supporting contact center tools and integrations in Richardson, Texas!** This role is within the ... Unified Communications & Collaboration team and focuses on building...web-based tools, APIs, and platform integrations that enhance Chewy's contact center environment. We're looking for an… more
    Chewy (04/29/25)
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  • Senior Product Manager - (Omnichannel Analytics…

    Qualtrics (Seattle, WA)
    …preferably in tech/software. + 5-7 years of product management experience, preferably in contact center technology, unified communications, analytics, or CX ... and external partners (Genesys, NICE, Twilio, Avaya, Cisco, etc.).Experience working with Cloud -based or On-prem Contact Center infrastructure, including:… more
    Qualtrics (03/04/25)
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  • Contact Center Solution Architect w/…

    Cognizant (Troy, MI)
    …Microsoft Dynamics 365 Customer Service, including Omnichannel. + Deep understanding of cloud -based contact center architecture and integrations. + Strong ... **Microsoft Dynamics 365 Contact Center Solution Architect** **Role Summary**...customize D365 Customer Service and Omnichannel features including: + Unified routing + Agent experience + Channel integration (voice,… more
    Cognizant (05/07/25)
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  • Software Development Engineer II, Data…

    Amazon (Bellevue, WA)
    …of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, ... Boost is the single point of entry for Data Center Technicians and Data Center Managers to...and Cluster leaders with essential tools consolidated into a unified solution. We are looking for software engineers who… more
    Amazon (05/18/25)
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