- Leidos (Alexandria, VA)
- …that matter? Primary Responsibilities The Digital Modernization Sector at Leidos is seeking a dynamic Tier II Cloud Helpdesk Support Engineer to support ... solutions that enable operational agility and resilience across the USCG enterprise. As a Tier II Cloud Helpdesk Support Engineer, this mid-level role is… more
- Trace Systems Inc (Shaw AFB, SC)
- Job Overview Job Title: Helpdesk Specialist II Location: Shaw AFB, SC This position is pending contract award. Job Responsibilities Trace Systems is actively ... recruiting for a Helpdesk Specialist II to support the AFCENT...responsibilities include, but are not limited to: + Provide Tier 1 technical support (performing initial trouble ticket/call prioritization,… more
- Applied Research Associates, Inc. (Raleigh, NC)
- …of passion, freedom, service and growth. If you are looking for a career as a Tier 1 Cloud Support and you are interested in designing, developing, and rapidly ... related disciplines. The successful applicant will: + Monitor the helpdesk ticket queue and respond to requests based on...within the ticketing system and contribute to internal documentation. ** Tier 1 Cloud Support Position Requirements:** +… more
- Chenega Corporation (Albuquerque, NM)
- …not limited to): backup and recovery of systems, patching of systems, providing Tier II /III support to lower tiers, performance tuning, hardware upgrades, ... Data Center Technician II Albuquerque, NM Join our Talent Network Data...information technology (IT) modernization to include data analytics and cloud computing. We offer an alternate solution to improving… more
- University of Utah (Salt Lake City, UT)
- …**Systems Administrator, I | Systems Administrator, II ** We are seeking a Tier I/ II Cloud Engineer to support Microsoft 365 and Google ... requests for service and may provide escalation support to helpdesk staff. **Learn more about the great benefits of...maintain technical documentation, runbooks, and support processes. * Provide Tier II escalation support, mentoring Tier… more
- New England Cancer Specialists (Westbrook, ME)
- …and important in making a difference for our patients. Job Duties: + Provide Tier II technical support across all practice locations, responding to escalated ... devices, networking, remote access (VPN), multi-factor authentication (MFA), and cloud -based applications + Deliver responsive, knowledgeable support for all staff… more
- SAIC (Nashville, TN)
- …2013. + Experience using Service Now or a similar ticketing system. + Experience in Tier II helpdesk environment. + Normal work hours are Monday through ... of Engineers (USACE) Revolutionary IT Services (RITS)** program to provide second- tier support to end-users for PC, server, mainframe applications, and hardware… more
- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support: Provide Tier II level support for Windows OS, networking, printers, connectivity issues, ... email, and permissions, and ensuring proper integration into the cloud environment. + Ticket Management: Respond to and resolve...environment. + Ticket Management: Respond to and resolve escalated helpdesk tickets from Tier I, ensuring timely… more