- Public Storage (Plano, TX)
- …seamless implementation This role requires proven experience transforming contact center journeys through AI -driven automation . You'll be instrumental ... Responsibilities** **Requirements & Strategy:** Elicit and prioritize business requirements from contact center stakeholders, then map current and future-state… more
- Walmart (Bentonville, AR)
- … contact center ecosystem, leveraging cloud-based contact center technologies, AI -driven automation , and omnichannel orchestration. You'll ... & Continuous Improvement + Identify and deliver opportunities for automation , self-service, and AI -assisted engagement. + Stay...Stay ahead of trends in **cloud contact center , speech analytics, workforce optimization, and generative AI… more
- Love's Travel Stops & Country Stores (Oklahoma City, OK)
- …voice network. This role places a strong emphasis on developing and implementing AI -enhanced Contact Center and Digital Communications solutions across the ... preferred. Experience working as a Unified Communications Engineer, Voice Automation Engineer, Contact Center Engineer,...and translation patterns. + Ability to script and integrate Contact Center , AI , and CPaaS… more
- GE Appliances, a Haier company (Louisville, KY)
- …and ethical frameworks. Relocation Assistance Available. **Position** Director, Digital Innovations - Contact Center AI Strategy & Operations **Location** ... an enterprise AI strategy across all areas of our contact center organization-including Service, Home Delivery, Parts, Builder Support, Direct-to-Consumer… more
- Wells Fargo (West Des Moines, IA)
- …Operations (CSBBO). The person will lead product teams in the AI Strategy for automation within CCaaS ( Contact Center as a Service) Innovation Hub. They ... **About this role:** Wells Fargo is seeking a Manager - AI Automation Delivery to join our Innovation Hub, as part of Consumer Small Business Banking… more
- ServiceNow, Inc. (Orlando, FL)
- …we pursue our purpose to make the world work better for everyone. The Director of AI Data Center Control Plane leads the engineering implementation of AI ... first solutions across Big Data, Observability, and other data center control plane interfaces. These solutions leverage AI and data science principles to… more
- Walmart (Bentonville, AR)
- …enrich training data. **What You'll Bring:** + 7-10+ years in conversational AI , automation , product design, or contact center operations, with 3+ years ... AI governance, product design, LLM prompt engineering, contact center operations, and the defect lifecycle...prompt engineering, and conversation QA. + Deep experience with contact center workflows and automation … more
- Intuit (San Diego, CA)
- …transformation initiatives across large-scale organizations. **Preferred Experience** * Exposure to contact center , CRM, or customer service technologies. * ... combines strategic systems architecture with deep technical implementation expertise in automation , AI /LLM integration, and cloud-based process design. You will… more
- Insight Global (Irving, TX)
- …or digital transformation analytics. * Proven experience supporting Contact Center analytics, preferably within a transformation or automation context. * ... Strong understanding of Contact Center KPIs and metrics. * Proficiency in Power BI,...of machine learning and AI applications in contact centers. * Experience supporting automation and… more
- J&J Family of Companies (Spring House, PA)
- …would like to request an accommodation, please email the Employee Health Support Center (###@its.jnj.com) or contact AskGS to be directed to your accommodation ... We are searching for the best talent for the best **Senior Automation /Robotics Engineer, Cell Therapy** to be in Spring House, PA. **Purpose:** We… more
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