- US Bank (Fargo, ND)
- …This function is accountable to drive operational platform management across products and their related ecosystems. Operates in an agile operating model delivering ... At US Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition… more
- Kyndryl (Atlanta, GA)
- …goals. + Integrate Agentic AI and machine learning technologies into contact center workflows (eg, agent assist , conversational AI, predictive outreach). ... to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in… more
- Amazon (Atlanta, GA)
- …generative AI into the contact center (voice or chat bots, agent assist or next best action) to answer questions or drive self-service experiences, ... related field, or equivalent experience - 5+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact … more
- Amazon (Dallas, TX)
- …generative AI into the contact center (voice or chat bots, agent assist or next best action) to answer questions or drive self-service experiences, ... related field, or equivalent experience - 3+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact … more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW ENTRY-LEVEL CONTACT CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service and ... inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and up-sell customers on...inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal… more
- Zoom (Springfield, IL)
- …Managing complex project portfolios for Zoom Contact Center , Virtual Agent , WFM, QM, and Agent Assist implementations, including resource allocation ... teams, ensuring seamless project execution and high-qualityoutcomes. Experience with contact center solutions, WFM, QM, AI and virtual agent technologies is… more
- Mass Markets (NE)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Comerica (Farmington Hills, MI)
- Job Description Contact Center Agent Tier 2 Summary This position is responsible for contributing to the overall success of our National Contact ... debit cards, travel notes, general debit card inquiries, etc. Assist customers with basic web banking functions, such as...Service Experience + 2 Years Retail, Financial Sales, or Call/ Contact Center + 2 Years Experience navigating… more
- Mass Markets (Savannah, GA)
- …vary by site and project. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in customer service ... providing solutions, or upselling when opportunities arise. You'll use the latest contact center technology and customer experience strategy. As a highly… more
- Mass Markets (CA)
- …home broadband connection. POSITION RESPONSIBILITIES WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service, ... bringing a positive and enthusiastic outlook to work each day. Our entry-level Contact Center Representatives are responsible for the following tasks: + Listen… more
Recent Jobs
-
Vans: Sales Lead - Northridge Fashion Square
- VF Corporation (Northridge, CA)