- University of Miami (Medley, FL)
- …operational impacts and testing new Epic release functionality as it pertains to contact center management or capacity management functions. + Prepares and ... tree workflows. + Act as a liaison between the service line administration, contact center operations and Information Technology. + Participate in executing test… more
- Mass Markets (Wichita, KS)
- …ourselves as a trusted partner in the industry. We are seeking dedicated and compassionate Contact Center Support Agent to join our team. In this role, ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Fiserv (Marietta, GA)
- …make an impact on a global scale, come make a difference at Fiserv. **Job Title** Contact Center Support Associate **What does a successful** ** Contact ... are highly complex in nature and diagnose issues. + Support application , IT hardware and software products....or otherwise participating in the overall hiring process, please contact ###@fiserv.com . Please note our AskHR representatives do… more
- Bright Horizons (Newton, MA)
- …and resolve system issues. Conduct root cause analysis. Liaison with vendor technical support . Communicate effectively with contact center leadership and ... remote role in the United States.** Serve as the contact center expert for contact ...customer experience. + Drive the decision-making processes for call center design, implementation and support . Design and… more
- Peckham, Inc. (Grand Rapids, MI)
- …application so we can gain a complete view of your experiences* Peckham Inc. - Contact Center Manager POSITION SUMMARY The Contact Center Manager ... analytical review and direction to the operations team and members of the Contact Center . This position is accountable for communicating operational standards,… more
- Zoom (TX)
- What to Expect We are looking for a Contact Center Business Development Representative (BDR) to join our growing team. In this role, you will play a critical ... focusing on strategic engagement with key decision-makers in the Contact Center as a Service (CCaaS) space....on your calendar. We look forward to receiving your application ! Anticipated Position Close Date: 05/09/25 Ways of WorkingOur… more
- Mass Markets (Wichita, KS)
- …ourselves as a trusted partner in the industry. We are looking for bilingual contact center representatives to support inbound and outbound customer service ... considered for this position, you must complete a full application on our company careers page, including screening questions... support , inside sales, back-office, chat, or administrative support in a contact center … more
- Walmart (Bentonville, AR)
- …diagnostic tools to identify and break down business problems related to contact center operations Suggests multiple alternatives approachessolutions for ... questions restricted account actions concessions approvals and other operational support and performs research as needed Documents routine workflows...contact center issues based on internal and external benchmarking Understands… more
- BlueCross BlueShield of North Carolina (NC)
- **Job Description** We are looking for an experienced Contact Center Sr. Business System Analyst to join our already skilled team of experts. You will have a ... engineering of various and complex aspects of both physical and cloud hosted Contact Center solutions and supporting infrastructures. Using your experience, you… more
- Mass Markets (Mesilla, NM)
- …as a trusted partner in the industry. We are looking for experienced call center contact tracing supervisors to support commercial and public sector ... considered for this role, you must complete a full application on our company careers page, including all screening... support , inside sales, back-office, chat, or administrative support in a contact center … more