- USAA (Phoenix, AZ)
- …while minimizing transfers, escalations and call backs.Efficiently operate in a contact center environment and navigate multiple systems/programs while ... military service or a military spouse/domestic partnerPrior experience in a fast-paced contact center environmentCompensation range: The hiring range for this… more
- Zoom (TX)
- What to Expect We are looking for a Contact Center Business Development Representative (BDR) to join our growing team. In this role, you will play a ... segment, focusing on strategic engagement with key decision-makers in the Contact Center as a Service (CCaaS) space. This role requires teamwork, excellent… more
- BlueCross BlueShield of North Carolina (NC)
- **Job Description** We are looking for an experienced Contact Center Sr. Business System Analyst to join our already skilled team of experts. You will have a ... and complex aspects of both physical and cloud hosted Contact Center solutions and supporting infrastructures. Using...Center strategy and ongoing consultation for IT and Business Leadership areas as well as vendors affected by… more
- NTT America, Inc. (Chicago, IL)
- …apply now. We are currently seeking a Contact Center Manager - Business Contact Center to join our team in Chicago, Illinois (US-IL), United ... States (US). We seek an experienced ** Contact Center Manager** with a demonstrated understanding...contact with customers via phone, email, fax and business correspondence. + Explain and administer company policies and… more
- State of Colorado (Adams County, CO)
- Senior Director, North Metro Small Business Development Center (SBDC) Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4903465) Senior ... Director, North Metro Small Business Development Center (SBDC) Salary...Exempt; position is not eligible for overtime compensation. Department Contact Information Annette Morales ### ###@frontrange.edu Type of Announcement… more
- Lowe's (Mooresville, NC)
- Essential Functions: * Uses Contact Center tools, knowledge, systems, and databases to analyze trends or patterns affecting customer experience and interaction ... quality. * Supports business problems by understanding business challenges; collecting,...large data sets * 1-2 Years Experience working with Contact Center practices, systems, and tools *… more
- Ford Motor Company (Dearborn, MI)
- …smart as you are. **What you'll be able to do:** Consulting Level Enterprise Business /Information Architect for Global Contact Center Technology - positions ... within commuting distance of stated office. Build end-to-end landscape from a business and technical perspective- using your Business acumen/ Technical acumen… more
- Travel + Leisure Co. (Orlando, FL)
- … Center advance tools. In addition, the Contact Center Optimization Manager collaborates with business partners and cross-functional teams, requiring ... on prioritization of work and ensure quality of work; Contact Center advance tools + Business...things done, with a focus on continuous improvement and Contact Center advance tools + Self- Development… more
- Bright Horizons (Newton, MA)
- **This is a remote role in the United States.** Serve as the contact center expert for contact center as a software (CCaaS) capabilities and ... root cause analysis. Liaison with vendor technical support. Communicate effectively with contact center leadership and their stakeholders. Remain current on new… more
- ITW (Troy, OH)
- …or related field with at least 10 years of progressive business development /sales experience + Contact Center System Experience: Proven experience ... Group LLC is an Illinois Tool Works Inc. subsidiary. **SUMMARY** The Customer Contact Center Manager is responsible for overseeing the daily operations of… more
