- Mass Markets (Garden City, GA)
- …in client services or account management in a BPO or contact center . + Strong relationship management and communication skills. + Ability to analyze ... the main point of contact for assigned client accounts. + Ensure service delivery aligns...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and… more
- Mass Markets (Las Cruces, NM)
- …of contact center clients. Experience in both contact center operations and client services or account management is preferred. Candidates ... accounts. This role will oversee enterprise and public sector client relationships and service delivery. This is...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and… more
- Mass Markets (Las Cruces, NM)
- …of contact center clients. Experience in both contact center operations and client services or account management is preferred. Candidates ... accounts. This role will oversee enterprise and public sector client relationships and service delivery. This is...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and… more
- City National Bank (Newark, DE)
- …from clients to Client Contact Center Management regarding service quality, products, services , client impacting issues and fee concerns. Review ... inquiries, product and services suggestions, etc. Informs Client Care Leads and Client Contact...calls from our ACD. * Assists Client Contact Center Management in meeting service… more
- City National Bank (Phoenix, AZ)
- …I* WHAT IS THE OPPORTUNITY? Responsible for the day to day supervision of the bank's Client Contact Center which responds to a broad range of operational and ... cards, loans, credit cards, and technical support for online services . Ensures quality customer service , proper workflow...forgeries, etc. * Resolves clients' complaints, and escalates to Client Contact Center Manager, management… more
- Truist (Greensboro, NC)
- …degree, or equivalent education and related training or experience 2. Three years of client contact center experience or three years of combined leadership ... center teammates to optimize revenue/value generation, meet client service needs, ensure operational excellence. Directly...to meet client needs 3. Five years contact center leadership experience 4. Bachelor's degree… more
- First Horizon Bank (Winston Salem, NC)
- …can rely on for prompt assistance! + Be the master of first-call resolution, tackling client service inquiries and issues right from the first call. Use your ... or copy the site into your address bar: Virtual Banker - Client Experience Associate (https://vimeo.com/583581121/70590a16d5) Get ready for an exhilarating role as a… more
- Adecco US, Inc. (Phoenix, AZ)
- Adecco is hiring immediately for High Volume Contact Center Agents with a local client . As a High-Volume Contact Center Agent, you will handle a wide ... and escalations while ensuring adherence to team goals and Service Level Agreements. You will process claims submitted by...on apply now for immediate consideration for these High-Volume Contact Center Agent positions! **Pay Details:** $21.00… more
- Cognizant (Chicago, IL)
- …Contact Center Engagement Delivery Lead** who will be responsible for managing client engagement in Contact Center Domain. **Cognizant Moment (TM) ** ... to work independently and remotely, with willingness travel for client engagements as needed. **Responsibilities:** * Engage new ...with the development team and execute design methods on Contact center project with sizable team *… more
- EverBank (Lewisville, TX)
- …Level** 3IC **Preferred Qualifications** + Customer Service experience within the Financial Services industry + Contact Center experience. + Ability to ... Specialist** The Client Solution Specialist role is responsible to service , inform, and assist the organization's clients while providing an exceptional … more