- Mass Markets (Killeen, TX)
- …in client services or account management in a BPO or contact center . + Strong relationship management and communication skills. + Ability to analyze ... the main point of contact for assigned client accounts. + Ensure service delivery aligns...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and… more
- Mass Markets (Las Cruces, NM)
- …of contact center clients. Experience in both contact center operations and client services or account management is preferred. Candidates ... accounts. This role will oversee enterprise and public sector client relationships and service delivery. This is...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and… more
- City National Bank (Newark, DE)
- …from clients to Client Contact Center Management regarding service quality, products, services , client impacting issues and fee concerns. Review ... inquiries, product and services suggestions, etc. Informs Client Care Leads and Client Contact...calls from our ACD. * Assists Client Contact Center Management in meeting service… more
- City National Bank (Phoenix, AZ)
- …I* WHAT IS THE OPPORTUNITY? Responsible for the day to day supervision of the bank's Client Contact Center which responds to a broad range of operational and ... cards, loans, credit cards, and technical support for online services . Ensures quality customer service , proper workflow...forgeries, etc. * Resolves clients' complaints, and escalates to Client Contact Center Manager, management… more
- Truist (Arlington, TX)
- …degree, or equivalent education and related training or experience 2. Three years of client contact center experience or three years of combined leadership ... center teammates to optimize revenue/value generation, meet client service needs, ensure operational excellence. Directly...to meet client needs 3. Five years contact center leadership experience 4. Bachelor's degree… more
- First Horizon Bank (Knoxville, TN)
- …can rely on for prompt assistance! + Be the master of first-call resolution, tackling client service inquiries and issues right from the first call. Use your ... or copy the site into your address bar: Virtual Banker - Client Experience Associate (https://vimeo.com/583581121/70590a16d5) Get ready for an exhilarating role as a… more
- Adecco US, Inc. (Phoenix, AZ)
- Hiring Immediately for High Volume Contact Center Agents with a local client . Weekly pay starting at **$21.00** per hour. As a High-Volume Contact ... correspondence, and escalations while ensuring adherence to team goals and Service Level Agreements. You will process claims submitted by brokerages, including… more
- DXC Technology (Nashville, TN)
- …reducing expense and complexity within DXC support processes and platforms. + Manages client relationship from contact center perspective with Sr Leaders ... field preferred + Nine or more years of customer service or other contact center ...complex teams in the insurance industry (life and annuities)- Client customer services and/or back office +… more
- Huron Consulting Group (Van Buren, AR)
- …design perspective and leadership, client relationship management, and oversight of contact center managed services solution. This role is ideal ... leading a team, managing client relationships, overseeing service delivery, and driving continuous improvement, the Contact... service delivery, and driving continuous improvement, the Contact Center Managed Services Leader… more
- ManpowerGroup (Brooklyn, OH)
- …upon the shift and shift bids. **About The Job:** In a financial services contact center environment, the Service Specialist II will receive inbound ... client interaction while delivering First Call Resolution (FCR). Contact Center team members are expected to...following functions: * In a financial services contact center environment, the Service … more