- USAA (Phoenix, AZ)
- … experience through military service or a military spouse/domestic partnerPrior experience in a fast-paced contact center environmentCompensation range: ... to support members with some assistance.Effectively operate in a contact center environment and navigate multiple systems/programs...days of hireWhat sets you apart:1 year of customer contact experience in a needs-based sales environmentUS… more
- USAA (Phoenix, AZ)
- … experience through military service or a military spouse/domestic partnerPrior experience in a fast-paced contact center environmentCompensation range: ... while minimizing transfers, escalations and call backs.Efficiently operate in a contact center environment and navigate multiple systems/programs while… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …Union policies and procedures, manages the day-to-day organization and direction of either the Contact Center or Branch Experience team. Ensures that MSR's ... coordinating experience team assignments for Branches or Contact Center ensuring adequate coverage. + Assists...discriminated against on the basis of disability. Keyword: Call Center Manager From: United States Senate Federal… more
- ITW (Troy, OH)
- …Equipment Group LLC is an Illinois Tool Works Inc. subsidiary. **SUMMARY** The Customer Contact Center Manager is responsible for overseeing the daily ... and address customer concerns in a timely manner. The manager directly manages all contact center...with at least 10 years of progressive business development/sales experience + Contact Center System… more
- Peckham, Inc. (Grand Rapids, MI)
- …to your application so we can gain a complete view of your experiences* Peckham Inc. - Contact Center Manager POSITION SUMMARY The Contact Center ... to the contact systems' functionality to the Contact Center Site Manager OTHER...education and experience . + Supervisory or management experience in a call center required. +… more
- Walmart (Bentonville, AR)
- …Systems and/or Order Management Systems 2+ years management experience + Previous contact center experience + Project management experience ... **Position Summary ** **What you'll do ** ** Contact Center , Manager ** **_Onsite...and implementing call center metrics + WFM experience a plus + Contact center… more
- Qualtrics (Seattle, WA)
- …that's work worth doing. **Senior Product Manager - (Omnichannel Analytics - Voice & Contact Center Data)** **Why We Have This Role** + The Customer Care ... customer experiences across all interaction channels. As a Product Manager focused on Omnichannel Analytics, you will lead the...preferably in tech/software. + 5-7 years of product management experience , preferably in contact center … more
- NTT America, Inc. (Chicago, IL)
- …of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Contact Center Manager - Business Contact Center ... Illinois (US-IL), United States (US). We seek an experienced ** Contact Center Manager ** with a...timely manner. **Basic Qualifications:** + Minimum of three years' experience in a customer service and/or call center… more
- Penn State Health (Hershey, PA)
- …to support department goals and caller experience . + Act as super user for Contact Center software including Centaurus, Cerner, Call Center manager , ... status, and family medical or genetic information._ **Union:** Non Bargained **Position** Manager - Corporate Services Contact Center **Location** US:PA:… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... education, and research. **Organization:** Medicine O/P Admin #1 **Job Summary:** The Manager , Patient Care Services is a leadership role that has comprehensive… more
