- ASM Research, An Accenture Federal Services Company (Muskogee, OK)
- **Shift Hours 8-4:30** Contact Center Knowledge role is responsible for all knowledge , training, and content - including (but not limited to) the ... Knowledge Management System. + Overseeing, managing, and coordinating Contact Center staff training and development activities....writing in American English. + Experience working at a contact center and deep knowledge … more
- HCA Healthcare (Nashville, TN)
- …**Introduction** Do you want to join an organization that invests in you as a Manager IT Contact Center ? At Parallon, you come first. HCA Healthcare ... make a difference. We are looking for a dedicated Manager IT Service Desk Contact Center...Centers as it pertains to the healthcare industry. Prior knowledge of the applications involved is a plus. Development… more
- Stanford Health Care (Newark, CA)
- …of America) **This is a Stanford Health Care job.** **A Brief Overview** The Assistant Contact Center Manager (ACCM) acts as primary liaison between clients ... Care **What you will do** + Collaborates and assists Contact Center Manager to oversee...directly related work experience, preferably a contact center in a healthcare setting. Required **Required Knowledge… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is...and research. **Organization:** Cancer PCC 10 **Job Summary:** The Manager , Patient Care Services is a leadership role that… more
- Mass Markets (Mesilla, NM)
- …(preferred). + 3+ years of experience in a QA leadership role within a BPO or contact center . + Strong knowledge of QA methodologies, tools, and contact ... We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO... to lead the QA function in our BPO contact center . You will be responsible for… more
- Public Storage (Plano, TX)
- …on the New York Stock Exchange. **Job Description** We are seeking a seasoned Sr. Manager of Contact Center Technical Solutions to support the strategic ... roadmap and hands-on implementation of advanced contact center technologies, with a strong focus on GenAI-enabled omnichannel solutions. This role is pivotal in… more
- Liberty Utilities (South Lake Tahoe, CA)
- Manager , Vendor & Workforce Management (Utility Contact Center )) LU Service Corp. Joplin, MO, US, 64804Joplin, MO, US, 64801Massena, NY, US, 13662Fall River, ... role is accountable for optimizing the performance of both internal and outsourced contact center operations serving gas and electric customers. This role… more
- Walmart (Bentonville, AR)
- …ability to adapt to changing priorities, processes, and technology in a fast-paced contact center environment. 6. Time management: You have strong time ... ** We are seeking a highly motivated **Risk Operations Manager ** to lead our dynamic team in maintaining daily...adhere to these standards. 11. Technology proficiency: Familiarity with contact center technology, such as computer telephony… more
- American Airlines (Dallas, TX)
- …on board! **Why you'll love this job** + This job is a member of the Contact Center - Reporting and Analytics Team within the Customer Operations and Excellence ... data visualization. + Executes the strategic data vision for Contact Center analytics, ensuring that data is...to meet deliverables and quickly overcome obstacles + Functional knowledge of the following subject areas: Contact … more
- Eaton Corporation (Syracuse, NY)
- Eaton's ES GEIS CHD division is currently seeking a Customer Experience Manager - Contact Center Tier 1. This hybrid position is based at either our ... and business considerations. **What you'll do:** The Customer Service Manager - Tier 1 is entrusted with the leadership...the geographical area limitation. Preferred Qualifications: + MBA + Knowledge of ERP system (SAP and Business Explorer) +… more