- Modivcare (ME)
- …If so, this opportunity may be the right fit for you! Modivcare is looking for an experienced Contact Center Lead to join our team. As the first point of ... vital role in guiding customer interactions and ensuring scheduling consistency. The Contact Center Lead provides direct support to team members, delivers… more
- Public Storage (Plano, TX)
- …common and preferred stocks trade on the New York Stock Exchange. **Job Description** The Contact Center Systems Lead is responsible for overseeing the daily ... User Access and Onboarding: + Manage access permissions for all supported contact center systems. Lead onboarding and offboarding processes for internal… more
- Hackensack Meridian Health (Neptune City, NJ)
- …our mission to transform healthcare and serve as a leader of positive change. The ** Contact Center Team Lead ** will provide hands-on support to PAC ... Contact Center representatives who are handling multi-channel requests in a...who are handling multi-channel requests in a fast paced-centralized contact center environment, interacting with patients, families… more
- Mass Markets (Killeen, TX)
- …ourselves as a trusted partner in the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in ... POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client SLAs. + Monitor… more
- USAA (San Antonio, TX)
- …special and impactful. **The Opportunity** As a dedicated Director, Digital/Technical Product Management- Contact Center Technologies, you will lead a team ... Analytics, and/or Research/Testing. + 3 years of direct team lead or leading matrixed or cross-functional teams. + Demonstrated...you apart:** + Possesses high level knowledge of the contact center technology stack (SBCs, SIP, call… more
- Lowe's (Charlotte, NC)
- **Your Impact** In this role, as a Senior Product Manager for Contact Center Technology, you will lead the creation of strategy and vision for emerging and ... next-gen products that will be used by our retail customers this will include working with and aligning vendor roadmaps with our internal product roadmaps and vision. By collaborating with your team and partnering with internal and external stakeholders,… more
- Vontier (Akron, OH)
- **Description** **JOB PURPOSE:** The Senior Manager, Strategic Contact Center Operations will lead strategic contact center teams to deliver an ... an emphasis on employee development and process improvement + Experience in call center transformation and change management, including examples such as: + Leading a… more
- Zoom (CA)
- …provide recommended solutions What we're looking for + Experience (5+ yrs) Contact Center Sales Experience + Able to lead and manage complex sales cycles ... the Role We are seeking a talented Account Executive with specialized experience in Contact Center sales. Understands the industry standards, and has the ability… more
- Fiserv (Omaha, NE)
- …IT teams to implement and support new capabilities within the Contact Center Technology stack and self-service platforms. + Lead efforts to integrate ... come make a difference at Fiserv. **Job Title** Cloud Contact Center DevOps **About Your Role:** You...natural curiosity and passion for the Contact Center space, with a drive to lead … more
- Bank of America (Chicago, IL)
- …experts to lead the programs. We are looking for someone who can lead the Contact Center and Interactive Voice Response Authentication Strategy and ... Risk & Compliance in the development of IVR & Contact Center authentication strategy and roadmap. +...Lead efforts to prioritize investments in IVR & Contact Center authentication capabilities. + Build and… more