- Huron Consulting Group (Van Buren, AR)
- …meaningful results. As a Senior Director, Contact Center Managed Services Leader with our Healthcare team, you will lead our managed services offering ... managing client relationships, overseeing service delivery, and driving continuous improvement, the Contact Center Managed Services Leader contributes to the… more
- EverBank (Jacksonville, FL)
- ** Contact Center Leader ** The Contact Center Leader plans and directs all aspects of an organization's contact center policies, ... and Genesis) **Preferred Qualifications** + 10+ years of recent experience as a contact center leader + Experience implementing enterprise-wide contact … more
- Access Dubuque (Dubuque, IA)
- …a geographically dispersed workforce **What It Takes** We are seeking a visionary contact center leader with proven experience leading remote workforce ... Director of Contact Center Operations **Colony Brands, Inc.**...marketing catalog and e-Commerce companies-is seeking a **Director of Contact Centers** to lead our customer experience… more
- Help at Home (Chicago, IL)
- …issues in a timely and effective manner. **Required** **Skills and Abilities:** + Ability to lead a contact center team in a fast-paced work environment. + ... the communities we are part of._ **Job Summary:** The Contact Center Supervisor will be responsible for...supporting the After-Hours line of business.** **_As a People Leader :_** + You lead with empathy, vulnerability,… more
- Duquesne Light Company (Pittsburgh, PA)
- …for advanced scheduling, forecasting, reporting, and performance analysis of contact center agents and activities. The analyst will lead efforts to enhance, ... Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in...We want you to join our team! **Job Title:** Contact Center Workforce Planning Assoc III **Position… more
- Fiserv (Alpharetta, GA)
- …IT teams to implement and support new capabilities within the Contact Center Technology stack and self-service platforms. + Lead efforts to integrate ... find your future at Fiserv.** We're Fiserv, a global leader in Fintech and payments, and we move money...natural curiosity and passion for the Contact Center space, with a drive to lead … more
- Stanford Health Care (Newark, CA)
- …Health Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team. The ideal candidate will possess a strong understanding ... of CCaaS ( Contact Center as a Service) solutions, ...of CCaaS ( Contact Center as a Service) solutions, Contact ...platform perspective, but also someone who is able to lead requirements gathering sessions and act upon them using… more
- Needham Bank (Needham, MA)
- …analyst and is responsible for customer service and sales including contact center process procedures/knowledgebase/communication, sales and quality programs, ... contact center technology support, scheduling/staffing, , employee and customer satisfaction...with a focus on efficiency, cost and quality. The leader will also lead the startup and… more
- Kyndryl (Atlanta, GA)
- …to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in the ... Lead C-level client engagements and consultative sales for large enterprise contact center transformations. + Guide cross-functional consultants to design and… more
- State of Indiana (Indianapolis, IN)
- Enterprise Contact Center Deputy Director Date Posted: Sep 10, 2025 Requisition ID: 465280 Location: Indianapolis, IN, US, 46204 Work for Indiana Begin a ... achieve business objectives and innovation. Role Overview: The Enterprise Contact Center Deputy Director plays a pivotal...Day in the Life: Platform Ownership & Deployment + Lead the end-to-end deployment and configuration of contact… more
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