- Leidos (Indianapolis, IN)
- …and Values guide the way we do business. Leidos is seeking a highly skilled ** Contact Center Manager ** to lead our federal-agency omnichannel contact ... you will do:** + Oversee daily operations of the contact center to ensure efficient and effective...environment + Relevant industry certifications such as Certified Call Center Manager (CCCM), Certified Customer Experience Professional… more
- Mass Markets (Garden City, GA)
- …a globally expanding, industry-leading organization. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations ... of our BPO contact center . This leadership role is responsible for ensuring service excellence, operational efficiency, and client satisfaction across multiple… more
- Leidos (Indianapolis, IN)
- …business. The Leidos Civil team is seeking a forward-thinking, customer-focused, and data-driven ** Contact Center Program Manager ** to lead resource and ... **Description** **_Contact Center Program Manager Needed!_** At Leidos,...technical operations for an established federal agency omni-channel contact center program. In this role, you… more
- Motion Recruitment Partners (Charlotte, NC)
- Contact Center Project Manager CHARLOTTE, North Carolina **Hybrid** Contract $68.72/hr - $77.43/hr Outstanding long-term contract opportunity! A well-known ... Financial Services Company is looking for a Lead Contact Center Project Manager in Charlotte, NC (Hybrid). Work with the brightest minds at one of the… more
- DXC Technology (Tulsa, OK)
- …and back offices- while facilitating customer experience transformation. **Life & Annuity Contact Center Operation Manager ** **Essential Job Functions:** + ... within DXC support processes and platforms. + Manages client relationship from contact center perspective with Sr Leaders from clients and internally with DXC-… more
- US Tech Solutions (Sunnyvale, CA)
- **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of ... contact center operations. This role requires a...contact center operations. This role requires a blend of project...continuous improvement of operations. + Prior Experience in 1:1 contact center operations. + Proven ability to… more
- Dignity Health (Rancho Cordova, CA)
- …an expectation of regular travel to offices throughout California.** **Position Summary:** The Manager , Contact Center is expected to provide visionary ... the care center 's administrative, operational and support requirements. The Manager , Contact Center has a responsibility to safeguard patient health and… more
- Modivcare (Ridgeland, MS)
- …this opportunity may be the right fit for you! Modivcare is looking for an experienced Manager - Contact Center to join our team. This role is responsible ... to enhance the customer experience and satisfaction. This role + Monitors contact center performance, operating efficiencies, and staff development. + Implements… more
- ASM Research, An Accenture Federal Services Company (Muskogee, OK)
- **Shift Hours 8-4:30** Contact Center Knowledge role is responsible for all knowledge, training, and content - including (but not limited to) the following: + ... - including the Knowledge Management System. + Overseeing, managing, and coordinating Contact Center staff training and development activities. + Developing and… more
- US Bank (Irving, TX)
- …Payment Services). Responsible for driving operational platform management across enterprise contact center voice engagement systems, including AWS and ... compliance. Key responsibilities include: Responsibilities: * Own and manage enterprise contact center voice engagement platforms, including AWS and… more