- USAA (Phoenix, AZ)
- …while minimizing transfers, escalations and call backs.Efficiently operate in a contact center environment and navigate multiple systems/programs while ... military service or a military spouse/domestic partnerPrior experience in a fast-paced contact center environmentCompensation range: The hiring range for this… more
- ITW (Troy, OH)
- …Equipment Group LLC is an Illinois Tool Works Inc. subsidiary. **SUMMARY** The Customer Contact Center Manager is responsible for overseeing the daily ... and address customer concerns in a timely manner. The manager directly manages all contact center processes and communication workflows, ensuring they… more
- Peckham, Inc. (Grand Rapids, MI)
- …to your application so we can gain a complete view of your experiences* Peckham Inc. - Contact Center Manager POSITION SUMMARY The Contact Center ... all issues pertaining to the contact systems' functionality to the Contact Center Site Manager OTHER DUTIES AND RESPONSIBILITIES include the following: +… more
- NTT America, Inc. (Chicago, IL)
- …of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Contact Center Manager - Business Contact Center ... in Chicago, Illinois (US-IL), United States (US). We seek an experienced ** Contact Center Manager ** with a demonstrated understanding of customer service and… more
- Walmart (Bentonville, AR)
- **Position Summary ** **What you'll do ** ** Contact Center , Manager ** **_Onsite role_** You will WOW us if you + Are relentless when it comes to customer ... will be responsible for day-to-day supervision of 3rd party contact center providers to support delivery of...and cross functional projects for the Customer Service Call Center Operations to completion. The Outsource Operations Manager… more
- Travel + Leisure Co. (Orlando, FL)
- …vacation inspiration into exceptional experiences for millions of travelers worldwide. The ** Contact Center Optimization Manager ** is responsible for ... enhance and modernize customer interactions across chat, and IVR channels. The Contact Center Optimization Manager is responsible for leading data science… more
- US Tech Solutions (Sunnyvale, CA)
- **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of ... contact center operations. This role requires a...contact center operations. This role requires a blend of project...continuous improvement of operations. + Prior Experience in 1:1 contact center operations. + Proven ability to… more
- Comerica (Frisco, TX)
- Technology Manager , Contact Center Comerica is seeking a highly skilled and strategic technology leader to join our team as Manager , Contact ... optimizing and enhancing the technology stack that powers our contact center operations. You will oversee Amazon...cost, and ongoing operational plans and cost). The Technology Manager also oversees client, customer, and vendor relations to… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …policies and procedures, manages the day-to-day organization and direction of either the Contact Center or Branch Experience team. Ensures that MSR's provide a ... and executes a staffing plan, coordinating experience team assignments for Branches or Contact Center ensuring adequate coverage. + Assists in developing and… more
- Grand Canyon Education (Phoenix, AZ)
- …Date: June 30, 2025 Manager : Student Contact Center - Student Contact Center Manager Application Instructions Please click on the link below to ... Student Worker - Student Contact Center - Call Center Specialist Click Here to Apply Online Job Description Position Summary/Purpose: Grand Canyon Education… more
