- NTT America, Inc. (Chicago, IL)
- …of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Contact Center Manager - Business Contact Center ... in Chicago, Illinois (US-IL), United States (US). We seek an experienced ** Contact Center Manager ** with a demonstrated understanding of customer service and… more
- Mass Markets (Wichita, KS)
- …as a trusted partner in the industry. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO ... contact center . This leadership role is responsible for ensuring service excellence, operational efficiency, and client satisfaction across multiple campaigns.… more
- Connexus Energy (Ramsey, MN)
- We're looking for a strategic and member-focused Contact Center Manager to lead our service team in delivering exceptional support to the people who matter ... improve corporate performance + Five or more years of experience with Contact Center technology (ACD, IVR, CTI Chat, or related systems) including customer… more
- DXC Technology (Tulsa, OK)
- …facilitating customer experience transformation. **Essential Job Functions:** + **Life & Annuity Contact Center Operation Manager ** + Oversees the day-to-day ... within DXC support processes and platforms. + Manages client relationship from contact center perspective with Sr Leaders from clients and internally with DXC-… more
- US Tech Solutions (Sunnyvale, CA)
- **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of ... contact center operations. This role requires a...contact center operations. This role requires a blend of project...continuous improvement of operations. + Prior Experience in 1:1 contact center operations. + Proven ability to… more
- Deloitte (Houston, TX)
- …who wants to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager you will lead the technology workstream ... the transformation, focusing on the strategy, design, and oversight of next generation contact center platforms across an enterprise of over 5,000 agents. This… more
- Help at Home (Chicago, IL)
- …team, Help at Home may be a good fit for you. **_Job Summary:_** The Sr. Manager of Contact Center Operations will lead the day-to-day operations of Help ... at Home's Contact Center ensuring high quality 24/7/365 support to our clients, caregivers and partners. This role will be responsible for leading a… more
- Lowe's (Charlotte, NC)
- **Your Impact** In this role, as a Senior Product Manager for Contact Center Technology, you will lead the creation of strategy and vision for emerging and ... next-gen products that will be used by our retail customers this will include working with and aligning vendor roadmaps with our internal product roadmaps and vision. By collaborating with your team and partnering with internal and external stakeholders,… more
- Mass Markets (Garden City, GA)
- …Client Services Manager to serve as the primary liaison between our BPO contact center and our clients. You will be responsible for managing client ... experience in client services or account management in a BPO or contact center . + Strong relationship management and communication skills. + Ability to analyze… more
- United Airlines (Chicago, IL)
- …United's most important principles. And no one exemplifies that more than our Customer Contact Center team, who helps our customers with everything from booking ... as needed + Serves as the backup for Senior Manager of real time operations **Qualifications** **What's needed to...Qualifications):** + 4+ years of experience in high volume contact center , customer service or quantitative analytical… more
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