- USAA (Phoenix, AZ)
- …while minimizing transfers, escalations and call backs.Efficiently operate in a contact center environment and navigate multiple systems/programs while ... military service or a military spouse/domestic partnerPrior experience in a fast-paced contact center environmentCompensation range: The hiring range for this… more
- NTT America, Inc. (Chicago, IL)
- …adaptable, and forward-thinking organization, apply now. We are currently seeking a Contact Center Manager - Business Contact Center to join our ... Illinois (US-IL), United States (US). We seek an experienced ** Contact Center Manager ** with a...contact with customers via phone, email, fax and business correspondence. + Explain and administer company policies and… more
- Travel + Leisure Co. (Orlando, FL)
- …infrastructure that informs decision making. The Contact Center Optimization Manager is expected to seek out business opportunities to leverage data ... Center advance tools. In addition, the Contact Center Optimization Manager collaborates with business partners and cross-functional teams, requiring… more
- ITW (Troy, OH)
- …Equipment Group LLC is an Illinois Tool Works Inc. subsidiary. **SUMMARY** The Customer Contact Center Manager is responsible for overseeing the daily ... and address customer concerns in a timely manner. The manager directly manages all contact center...related field with at least 10 years of progressive business development/sales experience + Contact Center… more
- Walmart (Bentonville, AR)
- **Position Summary ** **What you'll do ** ** Contact Center , Manager ** **_Onsite role_** You will WOW us if you + Are relentless when it comes to customer ... will be responsible for day-to-day supervision of 3rd party contact center providers to support delivery of...and cross functional projects for the Customer Service Call Center Operations to completion. The Outsource Operations Manager… more
- Peckham, Inc. (Grand Rapids, MI)
- …to your application so we can gain a complete view of your experiences* Peckham Inc. - Contact Center Manager POSITION SUMMARY The Contact Center ... to the contact systems' functionality to the Contact Center Site Manager OTHER...using a sign language interpreter, or using specialized equipment. Business Line: Contact Center Solutions… more
- Qualtrics (Seattle, WA)
- …that's work worth doing. **Senior Product Manager - (Omnichannel Analytics - Voice & Contact Center Data)** **Why We Have This Role** + The Customer Care ... mission to bring humanity, connection, and empathy back to business . Join over 5,000 people across the globe who...roadmap for ingesting, analyzing, and surfacing actionable insights from contact center data. + Collaborate with engineering,… more
- Penn State Health (Hershey, PA)
- …ensure the successful performance of business functions performed within the Contact Center scope, including Careline, MD Network, Patients Relations, and ... status, and family medical or genetic information._ **Union:** Non Bargained **Position** Manager - Corporate Services Contact Center **Location** US:PA:… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... education, and research. **Organization:** Medicine O/P Admin #1 **Job Summary:** The Manager , Patient Care Services is a leadership role that has comprehensive… more
- US Foods (Zebulon, NC)
- …in principles and practices with food service distribution and contact center experience preferred **Knowledge/Skills/Abilities:** + Outstanding verbal ... 90 percent remote/virtual and 10 percent onsite at distribution center offices located anywhere in the Southeast Region of...your contact information. A member of our HR department will return your call within two business … more
