- NTT America, Inc. (Chicago, IL)
- …adaptable, and forward-thinking organization, apply now. We are currently seeking a Contact Center Manager - Business Contact Center to join our ... Illinois (US-IL), United States (US). We seek an experienced ** Contact Center Manager ** with a...contact with customers via phone, email, fax and business correspondence. + Explain and administer company policies and… more
- Mass Markets (Wichita, KS)
- …as a trusted partner in the industry. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO ... MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing… more
- Deloitte (Houston, TX)
- …who wants to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager you will lead the technology workstream ... on the strategy, design, and oversight of next generation contact center platforms across an enterprise of...(AI), Intelligent Virtual Agents (IVAs), and ambient technologies. The Manager will collaborate closely with engineers, business … more
- Mass Markets (Garden City, GA)
- …MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in...to serve as the primary liaison between our BPO contact center and our clients. You will… more
- United Airlines (Chicago, IL)
- …United's most important principles. And no one exemplifies that more than our Customer Contact Center team, who helps our customers with everything from booking ... the agreed upon service level for each line of business . + Monitors team performance to ensure volumes and...Qualifications):** + 4+ years of experience in high volume contact center , customer service or quantitative analytical… more
- Help at Home (Chicago, IL)
- …team, Help at Home may be a good fit for you. **_Job Summary:_** The Sr. Manager of Contact Center Operations will lead the day-to-day operations of Help ... at Home's Contact Center ensuring high quality 24/7/365 support...problem-solving capability. **_Education and Experience:_** + Bachelor's degree in business , Operations, Healthcare Management, or related field required. +… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... research. **Organization:** AMB MGRs **Job Summary:** JOB SUMMARY The Manager , Patient Care Services is a leadership role that...ability to actually work on and improve a current business process, product or service. * Business … more
- DXC Technology (Tulsa, OK)
- …facilitating customer experience transformation. **Essential Job Functions:** + **Life & Annuity Contact Center Operation Manager ** + Oversees the day-to-day ... complexity within DXC support processes and platforms. + Manages client relationship from contact center perspective with Sr Leaders from clients and internally… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... programs in patient care, education, and research. **Organization:** Family Resource Center **Job Summary:** This position is responsible for bereavement support,… more
- Connexus Energy (Ramsey, MN)
- We're looking for a strategic and member-focused Contact Center Manager to lead our service team in delivering exceptional support to the people who matter ... procedures are developed, delivered, maintained and reported on. Follow business rules and regulations, including State and Federal laws....performance + Five or more years of experience with Contact Center technology (ACD, IVR, CTI Chat,… more
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