• Contact Center Operations…

    Citigroup (Irving, TX)
    …application in own job and the business. This role will be operating within the Contact Center Operations team within our Operations Technology group ... **Other Relevant Skills** Applications Support, Artificial Intelligence (AI), Automation, Chatbots, Contact Center Operations , Generative AI, Interactive… more
    Citigroup (09/05/25)
    - Related Jobs

  • Contact Center Operations…

    Citigroup (Irving, TX)
    …The Application Support Analyst is a seasoned professional role operating within the Contact Center Operations team within our Operations Technology ... every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission...TPM role. + Provide primary operational support for critical contact center applications, including live chat, chatbot… more
    Citigroup (09/05/25)
    - Related Jobs

  • Business Support Analyst I-Sr

    TXNM Energy (Albuquerque, NM)
    …Experience + Billing System / Contact Center / Revenue Operations Experience + Application / Database Development Experience + Meeting Facilitation ... Americans with Disabilities Act (ADA) Statement: If you require assistance with the job application process due to a disability, please contact HR ADA Analyst,… more
    TXNM Energy (08/15/25)
    - Related Jobs

  • Contact Center Operations…

    Mass Markets (Killeen, TX)
    …ourselves as a trusted partner in the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in ... test. POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client SLAs. +… more
    Mass Markets (09/03/25)
    - Related Jobs

  • Business Systems Analyst - Telephony CCaaS…

    Stanford Health Care (Newark, CA)
    …as business analysis methodologies. This role will be pivotal in optimizing our contact center technologies, directly benefitting operations , and enhancing ... an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team. The ideal candidate will...**What you will do** + Provide tier-2 support of application incidents reported through the help desk + Provide… more
    Stanford Health Care (07/29/25)
    - Related Jobs

  • Contact Center Manager

    Mass Markets (Wichita, KS)
    …a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Manage overall contact center operations , including staffing, performance, and ... are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations ...considered for this role, you must complete a full application on our company careers page, including all screening… more
    Mass Markets (09/03/25)
    - Related Jobs

  • Contact Center Director

    Needham Bank (Needham, MA)
    …+ Utilizes Key performance indicators to manage and optimize processes for an efficient contact center operations function. + Develops and delivers knowledge ... analyst and is responsible for customer service and sales including contact center process procedures/knowledgebase/communication, sales and quality programs, … more
    Needham Bank (09/07/25)
    - Related Jobs

  • Director, Consult Partner - Contact…

    Kyndryl (Atlanta, GA)
    …individual to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly ... + Lead C-level client engagements and consultative sales for large enterprise contact center transformations. + Guide cross-functional consultants to design and… more
    Kyndryl (07/29/25)
    - Related Jobs

  • Resolution Specialist, Customer Escalations,…

    Walmart (Bentonville, AR)
    …techniques and tools to identify and break down business problems related to contact center operations Suggests alternative approachessolutions for ... If none are listed, there are no minimum qualifications._ 6 months' experience in retail, contact center operations , or a related area. 1 years' experience… more
    Walmart (09/10/25)
    - Related Jobs

  • Data Center Operations Manager

    City of New York (New York, NY)
    …is seeking a highly motivated and experienced manager to oversee the FISA-OPA Data Center Operations Team within the Shared Systems division. Data Center ... day-to-day operational and longer- term strategic projects. The Data Center Operations manager will have full responsibility:...tests of contingency sites; - Serve as point of contact for application team staff during the… more
    City of New York (07/02/25)
    - Related Jobs