- Citigroup (Irving, TX)
- …Technical Program Management Analyst is a seasoned professional role operating within the Contact Center Operations team within our Operations ... every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission...TPM role. + Provide primary operational support for critical contact center applications, including live chat, chatbot… more
- Robert Half Technology (Nashville, TN)
- …healthcare industry. Familiarity with revenue cycle or contact center operations is a plus. + Technical Knowledge: Proficiency with Agile and Waterfall ... Manager II to lead the implementation of a new contact center team and associated technology across...will coordinate activities across business units, physician practices, and technical teams, ensuring projects are delivered on time, within… more
- Amazon (Arlington, VA)
- …The TTL serves as a FOC expert technical resource in data center critical infrastructure, operations , and controls systems for various data center ... individual with proven skills to help support our Facility Operations Center . The Facility Operations ...way of consistency, reliability and attention to detail. The Technical Team Lead (TTL) is responsible for ensuring that… more
- Mass Markets (Wichita, KS)
- …tech-savvy and customer-oriented Technical Support Representativeto provide first-level support for technical issues in our contact center . You will ... services companies in the USA, with a strong call center footprint and operations that extend across...technical support or IT helpdesk experience in a contact center . + Strong knowledge of operating… more
- Zoom (Springfield, IL)
- …and internal teams, ensuring seamless project execution and high-qualityoutcomes. Experience with contact center solutions, WFM, QM, AI and virtual agent ... you will be responsible for the overall delivery of new features for Zoom Contact Center . Thisincludes project managing the release plans, diving into the… more
- Provo City Corporation (Provo, UT)
- Position Title: Arts Center Technical Operations Assistant Director Job Posting Closing Date: OPEN UNTIL FILLED [Applications will be considered in the order ... main duties? (For the full class specification, click here (https://www.provo.gov/DocumentCenter/View/503/ Technical - Operations -Assistant-PDF) .) + Assist with all production-related… more
- CACI International (Arlington, VA)
- Technical Operations Center Service Desk Agent Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee ... 10% Type of Travel: Local * * * The Technical Operations Center (TOC) Service...8:00am - 4:30pm shift **Responsibilities:** * Serve as first contact for CISA users submitting inquiries and issues via… more
- TEKsystems (New York, NY)
- …will report to the Associate Director of Unified Communication Engineering, the Cisco Contact Center Engineer will support engineering initiatives for the ... contact center express (UCCX)... Express (UCCX) environments. This includes everything from day-to-day operations and technical support to project analysis… more
- TEKsystems (New York, NY)
- …Hybrid - sitting onsite in NYC Description Our client is looking for a Cisco Contact Center Engineer. The position will report to the Associate Director of ... Unified Communication Engineering, the Cisco Contact Center Engineer will support engineering initiatives... Express (UCCX) environments. This includes everything from day-to-day operations and technical support to project analysis… more
- AbbVie (North Chicago, IL)
- …performance, etc. + Establishes and facilitates regular operational review meetings with contact center leadership, Operations Managers, and Group ... Tok (https://www.tiktok.com/@abbvie) . Job Description Position will be responsible for contact center forecasting, productivity reporting and analytics and will… more
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