- US Tech Solutions (Sunnyvale, CA)
- **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of ... contact center operations . This role requires a blend of project management, analytical skills, and leadership capabilities to ensure optimal performance and… more
- AmeriHealth Caritas (Washington, DC)
- …Configuration Information Management, Enrollment, Contact Center Operations , IT, Provider Configuration Management, Program Integrity, Risk Adjustment, ... **Job Responsibilities** The Director Operations (Healthy DC Plan) reports to the Market...associates are eligible to participate in our annual incentive program and will also receive our benefits package, consisting… more
- Centene Corporation (Jefferson City, MO)
- …standards. Supports contact center staff with day-to-day oversight and resources for contact center operations . + Oversees daily operations of ... the contact center + Evaluates contact center operations team on...additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that… more
- Mass Markets (Wichita, KS)
- …success of a globally expanding, industry-leading organization. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of ... services companies in the USA, with a strong call center footprint and operations that extend across...Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets… more
- Leidos (Indianapolis, IN)
- …seeking a forward-thinking, customer-focused, and data-driven ** Contact Center Program Manager** to lead resource and technical operations for an ... established federal agency omni-channel contact center program . In this role, you will...seamless operations . + Operational Oversight: Oversee day-to-day contact center operations across all… more
- Vanderbilt University Medical Center (Nashville, TN)
- …through preeminent programs in patient care, education, and research. **Organization:** Operations Control Center **Job Summary:** JOB SUMMARY Coordinates ... **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating...entry, telephone and office systems, as required to support operations , while ensuring accurate, timely data entry and the… more
- Kelly Services (Franklin, TN)
- …America is seeking a proactive and professional Senior Planner for Vehicle Connected Services Contact Center Operations . This role is critical in monitoring ... Knowledge of customer service, consumer affairs, customer satisfaction, marketing, parts service operations , sales operations , and VCS Statement of Work. +… more
- GAP Solutions Inc (Juneau, AK)
- …years of experience in program or project support, including 3+ years in contact center , law enforcement intake, or operations support environments** + ... Security Investigations Tip Line (HSITL) is a national intake center for the receipt of alleged criminal or suspicious...contact for the CO and COR when the Program Manager is unavailable. + Support management of staffing,… more
- University of Washington (Seattle, WA)
- …, Professional Development & Nursing Excellence** has an outstanding opportunity for a ** PROGRAM OPERATIONS SPECIALIST** 100% FTE Hybrid (3 days of telework) ... additional 500 plus nursing students at all levels **POSITION HIGHLIGHTS** The Program Operations Specialist brings expertise and knowledge in operational… more
- Regions Bank (Hoover, AL)
- …Excel and PowerPoint for analysis and executive reporting + Strong background in contact center operations , data analysis, and customer experience metrics ... link below to your browser. https://www.regions.com/about-regions/welcome-portal/benefits **Location Details** Riverchase Operations Center **Location:** Hoover, Alabama Equal Opportunity… more