- Leidos (Indianapolis, IN)
- …do business. The Leidos Civil team is seeking a forward-thinking, customer-focused, and data-driven ** Contact Center Program Manager ** to lead resource ... **Description** **_Contact Center Program Manager Needed!_**...and technical operations for an established federal agency omni-channel contact center program . In this… more
- US Tech Solutions (Sunnyvale, CA)
- **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of ... contact center operations. This role requires a... contact center operations. This role requires a blend of project...continuous improvement of operations. + Prior Experience in 1:1 contact center operations. + Proven ability to… more
- Leidos (Indianapolis, IN)
- …** Contact Center Manager ** to lead our federal-agency omnichannel contact center program . This role is central to ensuring high performance, ... you will do:** + Oversee daily operations of the contact center to ensure efficient and effective...environment + Relevant industry certifications such as Certified Call Center Manager (CCCM), Certified Customer Experience Professional… more
- Dignity Health (Rancho Cordova, CA)
- …an expectation of regular travel to offices throughout California.** **Position Summary:** The Manager , Contact Center is expected to provide visionary ... center 's administrative, operational and support requirements. The Manager , Contact Center has a...Provides effective support and resolution on contact center service-line issues. - Analyzes program goals… more
- Mass Markets (Garden City, GA)
- …a globally expanding, industry-leading organization. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations ... of our BPO contact center . This leadership role is responsible...country where the job is based. Subject to the program and location of the position + Must be… more
- Mass Markets (Killeen, TX)
- …strategic Quality Assurance Manager to lead the QA function in our BPO contact center . You will be responsible for ensuring service quality, compliance, and ... in a QA leadership role within a BPO or contact center . + Strong knowledge of QA...country where the job is based. Subject to the program and location of the position + Must be… more
- Zoom (Springfield, IL)
- …and internal teams, ensuring seamless project execution and high-qualityoutcomes. Experience with contact center solutions, WFM, QM, AI and virtual agent ... you will be responsible for the overall delivery of new features for Zoom Contact Center . Thisincludes project managing the release plans, diving into the… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... care, education, and research. **Organization:** Cancer PCC 10 **Job Summary:** The Manager , Patient Care Services is a leadership role that has comprehensive… more
- Mary Greeley Medical Center (Ames, IA)
- Lifepoint is seeking a PRN Case Manager to work at Mary Greeley Medical Center on the Acute Rehab unit. If you, or someone you know, might be interested in ... learning more about this opportunity, please contact : Julie Roberts Program Director, Acute Rehabilitation Unit Lifepoint Health ### Apply here- PRN Case … more
- US Bank (Irving, TX)
- …experience **Preferred Skills/Experience** -Preferred qualifications: strong contact center experience (mandatory), product management or program management ... Payment Services). Responsible for driving operational platform management across enterprise contact center voice engagement systems, including AWS and… more
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