• Contact Center Quality

    Mass Markets (Wichita, KS)
    …as a trusted partner in the industry. We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO contact ... center . You will be responsible for ensuring service quality , compliance, and continuous improvement across multiple client accounts....in a QA leadership role within a BPO or contact center . + Strong knowledge of QA… more
    Mass Markets (06/04/25)
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  • Customer Service Quality Assurance

    ASM Research, An Accenture Federal Services Company (Bismarck, ND)
    …Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of ... at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll...everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to… more
    ASM Research, An Accenture Federal Services Company (06/06/25)
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  • Contact Center Quality

    Hackensack Meridian Health (Edison, NJ)
    …our mission to transform healthcare and serve as a leader of positive change. The ** Contact Center Quality Assurance Analyst** will be responsible for ... of new hires and ongoing training required for the contact center . This posiiton will offer a...2 years of experience or equivalent working in a Quality Assurance department. + Experience coaching and… more
    Hackensack Meridian Health (04/22/25)
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  • Quality Assurance Specialist

    NTT America, Inc. (Chicago, IL)
    …for the Utility Billing and Customer Service Department. Assist Contact Center Management with developing and conducting Quality Assurance processes ... inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Quality Assurance Specialist to join our team in Chicago, Illinois… more
    NTT America, Inc. (06/06/25)
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  • Quality Assurance Program Manager…

    Quality Technology Services, LLC (Phoenix, AZ)
    …QTS a unique place to grow your career! (https://vimeo.com/727409140/ff26de87d4) The ** Quality Assurance Program Manager** (QAM) is primarily responsible for ... leading the development and implementation of data center construction project-specific quality programs in alignment... quality programs in alignment with the QTS Quality Assurance Program. The QAM will interact… more
    Quality Technology Services, LLC (04/29/25)
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  • Experienced Call Center Quality

    Mass Markets (Mesilla, NM)
    …in the industry. We are hiring an Experienced QA Supervisor to lead our quality assurance efforts across multiple BPO campaigns. You'll oversee QA analysts, ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
    Mass Markets (06/04/25)
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  • Operational Quality and Continuity Manager,…

    Amazon (Seattle, WA)
    …and driven people. If you would like to help Amazon Corporate Security's Business Assurance Center (ACS BAC) build a best-in-class organization to keep Amazon's ... We are looking for an experienced, passionate, and strategic quality and business continuity leader to join the ACS...If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost… more
    Amazon (05/09/25)
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  • Quality Assurance Specialist

    US Pacific Fleet (CA)
    …will plan, develop, organize, administer, evaluate, and manage a comprehensive contract quality assurance program for conforming contractor quality systems ... and checklists to evaluate the effectiveness of the contractor's quality assurance programs. + You will provide...and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the… more
    US Pacific Fleet (06/06/25)
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  • Corporate Security Incident Response Program…

    Amazon (Arlington, VA)
    …is to deliver a safe and secure workplace for all Amazonians. The Business Assurance Center (BAC) supports this mission by providing 24/7 global security ... operations center (GSOC) services to roughly 500k global corporate customers,...guidance when needed, serving as a senior point of contact for team members and stakeholders. * Develop and… more
    Amazon (03/27/25)
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  • Quality Assurance Risk Management…

    Commonwealth of Pennsylvania (PA)
    Quality Assurance Risk Management Coordinator - Wernersville State Hospital Print (https://www.governmentjobs.com/careers/pabureau/jobs/newprint/4959264) Apply  ... Quality Assurance Risk Management Coordinator - Wernersville...160 Main Street City Wernersville, Pennsylvania Zip Code 19565 Contact Name Talent Management Division Contact Email… more
    Commonwealth of Pennsylvania (06/08/25)
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