- Hackensack Meridian Health (Edison, NJ)
- …to patients within the Patient Access Center (PAC) environment. Responsible for real time monitoring of service levels and site performance during the day ... leader of positive change. As a **Workforce Management (WFM) Real Time Analyst** , you will utilize...+ Minimum of 1 year of experience in a contact center environment OR a current active… more
- UGI Corporation (Rocklin, CA)
- …As our Real Time Specialist, you'll be at the heart of our contact center operations: Real - Time Operations Management + Monitor inbound ... CES Real Time Specialist Location: Rocklin, CA,...CES Real Time Specialist Location: Rocklin, CA, US, 95765 Workplace...role, you'll be the eyes and ears of our contact center operations, monitoring live performance metrics… more
- Cognizant (Louisville, KY)
- …Grafana. + Exposure to AI-powered insights and predictive analytics in contact center environments. + Familiarity with real - time data streaming and ... **Product Owner with Contact Center Analytics** **Key Responsibilities:** +...+ **Insight Development:** + Suggest proactive interventions based on real - time data (eg, agent reallocation to prevent… more
- Rush University Medical Center (Chicago, IL)
- …Rush Medical Center Hospital: Rush University Medical Center Department: Corp Real Estate Services **Work Type:** Full Time (Total FTE between 0.9 and ... or related field Experience: Experience in healthcare or academic center real estate Skills: Familiarity with fair...growth readiness Transaction Oversight Serve as lead point of contact for real estate transactions including new… more
- Fiserv (Omaha, NE)
- …- Time Communication) technologies. + Direct experience implementing Cloud Contact Center solutions in enterprise environments. + Experience integrating ... come make a difference at Fiserv. **Job Title** Cloud Contact Center DevOps **About Your Role:** You...years of experience with SIP (Session Initiation Protocol), RTP ( Real - time Transport Protocol), and WebRTC (Web … more
- Fiserv (Berkeley Heights, NJ)
- …an impact on a global scale, come make a difference at Fiserv. **Job Title** Cloud Contact Center Developer **About your role:** You will be a key contributor in ... building and supporting core Contact Center applications, leveraging modern technologies and...years of experience with SIP (Session Initiation Protocol), RTP ( Real - time Transport Protocol), and WebRTC (Web … more
- Mass Markets (Wichita, KS)
- …of a globally expanding, industry-leading organization. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in ... Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets...to meet performance targets and client SLAs. + Monitor real - time operations, manage schedules, and ensure adherence… more
- Leidos (Indianapolis, IN)
- …the way we do business. The Leidos Civil team is seeking an accomplished ** Contact Center Content Specialist** to join our federal-agency omni-channel contact ... enhancements. Your responsibilities will include crafting, refining, and assessing contact center -specific content, along with creating engaging training… more
- Leidos (Indianapolis, IN)
- …and Values guide the way we do business. Leidos is seeking a highly skilled ** Contact Center Manager** to lead our federal-agency omnichannel contact ... you will do:** + Oversee daily operations of the contact center to ensure efficient and effective...efficient and effective service delivery, managing staffing, scheduling, and real - time queue management to meet service levels… more
- Zeiders Enterprises, Inc (Woodbridge, VA)
- …strong passion for what we do and our commitment to quality service. Summary The Contact Center Supervisor is a full- time employee of Zeiders responsible for ... Description Job Title: Remote Contact Center Supervisor Zeiders is an...to ensure coverage of service delivery requirements. + Monitor real - time call center operations and… more