- Mass Markets (Wichita, KS)
- …providing solutions , or upselling when opportunities arise. You'll use the latest contact center technology and customer experience strategy. As a highly ... trained expert on products, technology , and business processes, you will work for some...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer… more
- Wells Fargo (Sioux Falls, SD)
- …partner with Enterprise teams to simplify our contact center technology and data ecosystem through integrated solutions and enable AI capabilities in ... this role, you will:** + Lead the modernization of contact center technology and data...Operations. + Drive planning and execution of large-scale, integrated solutions in partnership with Enterprise and vendor teams. +… more
- Mass Markets (Las Cruces, NM)
- …THEY DO? In this role, you will handle outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a ... highly trained expert on products, technology , and business processes, you will work on behalf...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer… more
- Amazon (New York, NY)
- …Engineering, related field, or equivalent experience - 3+ years of experience as a contact center technology architect, enterprise IT Architect or senior ... closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives....contact center developer working with leading contact center technology platforms and… more
- Mass Markets (Las Cruces, NM)
- …and driving sales growth. Learn our customer experience methodology and state-of-the-art contact center technology . Develop your abilities and grow ... needs, and resolve customer issues + Utilize systems and technology to complete account management tasks + Recognize sales...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer… more
- Mass Markets (Las Cruces, NM)
- …? In this position, you will resolve customer service calls using modern contact center technology and customer experience strategy. When opportunities ... brands in the world as an expert on products, technology , and business process. Our Call Center ...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer… more
- Mass Markets (Killeen, TX)
- …and drive sales growth. Learn our customer experience methodology and state-of-the-art contact center technology . Develop your abilities and grow ... customers to understand and resolve their concerns + Use technology and systems to manage customer accounts + Identify...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer… more
- Generac Power Systems (Waukesha, WI)
- …Microsoft O365/Teams, Genesys or Amazon Connect, I3 (Interactive Intelligence) or related contact center technology **PREFERRED QUALIFICATIONS: 1** + ... market category, to our current evolution into an energy technology solutions company, we continue to push...instructions for all processes related to the Global Call Center Solution and Global Enterprise phone system.… more
- Capgemini (El Paso, TX)
- …of consulting experience** or other relevant experience related to successful delivery of Contact Center Technology Solution involving Amazon Connect ... operating Contact Centers. + Experience in crafting Contact Center solutions closely with...years of experience working in multi-client BPO provider** with Contact Center Technology platforms predominantly… more
- AIG (Jersey City, NJ)
- … contact center platform. Responsibilities: + Design, planning and support of contact center solutions and migrations (Genesys Cloud). + Develops high ... + Leads API design between the Contact Center platform, business applications and technology partners....Prior experience of Avaya CM and NICE call recording solutions preferred. + Able to develop self and others… more
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