- State of Massachusetts (Brockton, MA)
- …their own and who are able to work, available for work and looking for a job. The Contact Center Supervisor is the first line expert in the areas of State ... procedures for the filing of claims for unemployment insurance benefits. The Contact Center Supervisor provides technical assistance and training to staff on… more
- Peckham, Inc. (Phoenix, AZ)
- …to your application so we can gain a complete view of your experiences* Peckham Inc. - Contact Center Supervisor SUMMARY The Contact Center ... Supervisor provides leadership and direction to a team of Contact Center Customer Service Representatives who handle inbound calls only. The responsibilities… more
- Mass Markets (Wichita, KS)
- …success of a globally expanding, industry-leading organization. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of ... POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client SLAs. + Monitor… more
- Intermountain Health (Wheat Ridge, CO)
- **Job Description:** The Contact Center Operations Supervisor is a leader of an operational team who creates a team environment that delivers superior ... and the delivery of superior service. + Demonstrates subject matter expertise regarding contact center roles and responsibilities and may be required perform the… more
- Tennant Company (Eden Prairie, MN)
- Customer Service Supervisor - Contact Center Operations With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning ... a team of Customer Service Representatives (CSRs) in our contact center . Focused on Aftermarket phone and... supervisor experience in customer service or a contact center environment. + Demonstrated excellence in… more
- Mass Markets (Killeen, TX)
- …Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Amazon (Tempe, AZ)
- …applications. Preferred Qualifications - 2+ years of experience managing a high-volume contact center . - Strong understanding of technology, software, and tools, ... the inbound, outbound, and administrative (back office) centralized patient support center . - Foster a positive team experience through onboarding, training,… more
- Aston Carter (Fremont, MI)
- (Job Description) A globally recognized Food & Beverage company is currently hiring for a Contact Center Supervisor . As a Supervisor of Contact ... calls, WhatsApp, and social media. + Partner with the supervisor team to delegate tasks effectively, empowering workers to...Requirements) + 1-3+ years of experience in a call center and/or contact center environment.… more
- Penske Automotive (Warwick, RI)
- … and help deliver extraordinary customer service experiences.** **POSITION INFORMATION:** The Contact Center Supervisor assists the Manager with employee ... excellence standards ensuring timely processing of external and internal calls. **The Contact Center Supervisor will be expected to:** + Embody the… more
- Mass Markets (Mesilla, NM)
- …a globally expanding, industry-leading organization. We are looking for experienced call center contact tracing supervisors to support commercial and public ... to report to work at one of our physical contact center locations. To be considered for...DOES SOMEONE IN THIS ROLE DO? The Customer Service Supervisor position is responsible for ensuring call quality from… more